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Activity Forums Adobe Premiere Pro 2019 Premiere doesn’t support some older cameras. Some frames dropped during export

  • 2019 Premiere doesn’t support some older cameras. Some frames dropped during export

    Posted by Kimberley Whytte on August 13, 2019 at 8:56 pm

    — One of my camera codecs are no longer supported since the early 2018 Premiere Pro versions.
    — Have No problems when editing/exporting in early 2018 Premiere. No frame loss at all.
    — When I update my 2018 premiere Pro to2019 editions, some frames are dropped during the exporting
    — I then have to uninstall2019 editions, properly clean all the bits related to 2019 Premiere and install fresh 2018 version in order to use 2018 again.
    – – just uninstall 2019, and reinstall 2018 doesn’t work since 2019 overwrite all the existing 2018 bits (Therefore I cannot have old and new versions of the premiere on the same computer

    — What I really WANT is I want to be able to use the latest Premiere 2019, as well as keep using some of the clips taken by a camera not supported by 2019 Premiere

    How can I solve this issue please
    any creative tips to overcome such dilemma please
    appreciate any suggestions very much

    Some damn idea comes to my mind:
    is it possible to have some xml output from 2018 edition of Premiere Pro and
    use that xml in 2019 Adobe media encoder perhaps in another pc to export the video file without any frame loss?

    Todd Perchert replied 7 years ago 4 Members · 9 Replies
  • 9 Replies
  • Tero Ahlfors

    August 14, 2019 at 5:33 am

    What camera? What format/resolution/framerate is your footage? What format/resolution/framerate is your timeline? What are your EXACT export settings?

  • Kimberley Whytte

    August 14, 2019 at 6:08 am

    input : sanyo camera, mp4, 29 fps, 1080p, other camera clips (1080, 29fps and/or 25 fps, mp4)
    timeline: 1080p 29fps, mp4 or mov

    -some audio and video frames from sanyo are lost during rendering,
    -other camera clips : no problem

    export settings: varies: h264, custom, 1920×1080, target bit rate / maximum bit rate: 7/10 or 12

    I’d like to emphasize the fact that :

    IMPORTANT:
    Regardless of whatever different timeline settings and export settings I have:

    – – Several audio/video frames are dropped in sanyo camera clips if 2019 Premiere Pro used
    ok with other camera settings if 2019 Premiere Pro used

    – – NO problems with sanyo clips or other camera clips if 2018 Premiere Pro used

  • Todd Perchert

    August 14, 2019 at 2:00 pm

    Are you saying it records 29fps? Or is it 29.97. What are the details showing you in PPro?

  • Greg Janza

    August 14, 2019 at 4:29 pm

    Simple solution, transcode the media to an edit-friendly codec (i.e., Cineform, Pro-res) and relink.

    https://www.linkedin.com/in/tmprods
    tallmanproductions.net

  • Kimberley Whytte

    August 15, 2019 at 6:34 am

    29.97

    please DO NOT IGNORE the fact that my sanyo clips works fine in Premiere 2018.
    So nothing wrong with sanyo files at all.
    The problem is Premiere 2019 which doesn’t support my sanyo codecs since 2018

  • Kimberley Whytte

    August 15, 2019 at 6:45 am

    ” transcode the media to an edit-friendly codec (i.e., Cineform, Pro-res) and relink.”

    the main issue I have I presume is the sanyo clips vs premiere 2019 codec incompatibility while sanyo clips vs premiere 2018 is OK

    some frames are dropped even playing the sanyo clips on the timeline before the export

  • Kimberley Whytte

    August 17, 2019 at 11:25 am

    Tero, Todd, Greg,

    or any one else:

    any suggestions please

  • Greg Janza

    August 17, 2019 at 3:33 pm

    Premiere has dropped support for a variety of legacy codecs. Your solution to this issue is pretty simple. If you really want to use your native files then it sounds like Premiere 2018 is the option.

    If you’ve already upgraded to Premiere 2019 then you need to transcode those files.

    And if you are recording to H264 you would want to transcode anyway since H264 isn’t an edit friendly codec.

    https://www.linkedin.com/in/tmprods
    tallmanproductions.net

  • Todd Perchert

    August 19, 2019 at 2:31 pm

    You actually have to go back to prior to the April 2018 version 12.1 for the legacy QuickTime support. If that is the issue.
    https://helpx.adobe.com/x-productkb/multi/quicktime7-support-dropped.html

    There is MediaReactor Lite that you can try out to see if it helps. If it does, then it’s $99 to buy.
    https://www.drastic.tv/productsmenu-56/mediareactorlist/mediareactor-lite-adobe

    That’s just another option.
    But I would try what Greg suggests first – transcode the footage to an edit friendly codec. H264 is resource intensive to edit.
    TC

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