Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Adobe Premiere Pro Adobe Premiere Pro CC 2017: No video !

  • Adobe Premiere Pro CC 2017: No video !

    Posted by Charles Beny on September 13, 2017 at 2:00 pm

    Hello America, Hello the world

    I’m a french dude, big fan of David Blaine and I would like to start editing some of my street magic videos.

    Here is the problem :

    All the videos I use come from an iPhone 6s (.Mov)
    When I create a sequence, i can hear the sound but i don’t have the image, no matter what i do.

    It seems that the whole problem is due to a codec issue: I actually can not find H264 pre-config in the settings of my version of Adobe Premiere pro CC 2017.

    How can I get this H264 setting ?
    Are there any other possible cause ?

    Some info:

    TOSHIBA Qosmio x870
    Intel (R) core i7-3630QM CPU @ 2.4GHz
    8 Go
    System: 64 bits

    My pilots and both Premiere pro and Adobe reader are up to date.

    Don’t hesitate to ask me anything that could be relevent for you guys to help me
    Thanks so much for reading

    Have a great day

    Beny-eng

    Bret Hampton replied 8 years, 11 months ago 3 Members · 3 Replies
  • 3 Replies
  • Ann Bens

    September 13, 2017 at 3:53 pm

    Might want to install just the QT codec not the player.
    If your footage is variable framerate Premiere cannot handle this.
    Convert to constant framerate with Handbrake before bringing it into Premiere.
    https://handbrake.fr/

    ———————————————–
    Adobe Certified Expert Premiere Pro CS2/CS6/CC
    Adobe Community Professional

  • Charles Beny

    September 13, 2017 at 6:51 pm

    Thank you cow boys

    I shot with DJI GO APP that, I believe, implies a constant frame rate

    Here is the analysis of one of my footage using mediainfo:

    General
    Complete name : C:\Users\benyc_000\Documents\himitsu no shimei\Captures\CHATELET 0209 1\DJI_0006.MOV
    Format : MPEG-4
    Format profile : QuickTime
    Codec ID : qt 2014.02 (qt )
    File size : 47.2 MiB
    Duration : 6 s 590 ms
    Overall bit rate mode : Variable
    Overall bit rate : 60.1 Mb/s
    Encoded date : UTC 2017-09-02 18:06:59
    Tagged date : UTC 2017-09-02 18:06:59
    Comment : 0.9.138
    ©gpt : +177.20
    ©gyw : -11.20
    ©grl : +0.00

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L4.2
    Format settings : CABAC / 1 Ref Frames
    Format settings, CABAC : Yes
    Format settings, RefFrames : 1 frame
    Format settings, GOP : M=1, N=8
    Codec ID : avc1
    Codec ID/Info : Advanced Video Coding
    Duration : 6 s 590 ms
    Bit rate mode : Variable
    Bit rate : 60.0 Mb/s
    Maximum bit rate : 50.0 Mb/s
    Width : 1 920 pixels
    Height : 1 080 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 59.940 (60000/1001) FPS
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.483
    Stream size : 47.1 MiB (100%)
    Title : DJI.AVC
    Language : English
    Encoded date : UTC 2017-09-02 18:06:59
    Tagged date : UTC 2017-09-02 18:06:59
    Color range : Limited
    Color primaries : BT.709
    Transfer characteristics : BT.709
    Matrix coefficients : BT.709

    Audio
    ID : 2
    Format : AAC
    Format/Info : Advanced Audio Codec
    Format profile : LC
    Codec ID : mp4a-40-2
    Duration : 6 s 571 ms
    Bit rate mode : Constant
    Bit rate : 64.1 kb/s
    Nominal bit rate : 128 kb/s
    Channel(s) : 1 channel
    Channel positions : Front: C
    Sampling rate : 48.0 kHz
    Frame rate : 46.875 FPS (1024 SPF)
    Compression mode : Lossy
    Stream size : 51.4 KiB (0%)
    Title : DJI.AAC
    Language : English
    Encoded date : UTC 2017-09-02 18:06:59
    Tagged date : UTC 2017-09-02 18:06:59

    I will try asap your technique Ann Bens. Thank you

    Keep in touch

  • Bret Hampton

    September 14, 2017 at 12:45 am

    Salut Charles

    Est-ce vous pouvez nous donnez des exemples de vos videos ? C’est plus simple de repondez avec des bonnes suggestions pour utilizer.

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy