• Adobe Premiere Pro

  Premier pro crashes on render or export

  Posted by Doug Chapin on January 31, 2017 at 6:19 pm

  Here is the error i get this jsut started happening today when exporting and rendering

  Anonymous UUID: 7394E416-1819-F790-D41C-ECDAB20C592D

  Tue Jan 31 11:15:57 2017

  *** Panic Report ***
  panic(cpu 7 caller 0xffffff802dfcbe03): Kernel trap at 0xffffff7fb0454f69, type 14=page fault, registers:
  CR0: 0x000000008001003b, CR2: 0x0000000100000217, CR3: 0x0000000002b72035, CR4: 0x00000000001626e0
  RAX: 0xffffff7fb04c16f0, RBX: 0x00000000ffffffff, RCX: 0x00000000ffffffff, RDX: 0x0000000000000000
  RSP: 0xffffff921c7fb0f0, RBP: 0xffffff921c7fb120, RSI: 0xffffff8052aaf438, RDI: 0xffffff8052aaf400
  R8: 0xffffff804f992000, R9: 0xffffff921c7db008, R10: 0xffffff921c712bf0, R11: 0xffffff921c712c20
  R12: 0xffffff8052aaf400, R13: 0x0000000000000008, R14: 0x00000000ffffffff, R15: 0xffffff8052aaf400
  RFL: 0x0000000000010202, RIP: 0xffffff7fb0454f69, CS: 0x0000000000000008, SS: 0x0000000000000000
  Fault CR2: 0x0000000100000217, Error code: 0x0000000000000000, Fault CPU: 0x7, PL: 0

  Backtrace (CPU 7), Frame : Return Address
  0xffffff921c7fad80 : 0xffffff802ded7b92
  0xffffff921c7fae00 : 0xffffff802dfcbe03
  0xffffff921c7fafe0 : 0xffffff802dfe9ba3
  0xffffff921c7fb000 : 0xffffff7fb0454f69
  0xffffff921c7fb120 : 0xffffff7fb03d6f55
  0xffffff921c7fb160 : 0xffffff7fb03e91cf
  0xffffff921c7fb1a0 : 0xffffff7fb0499c3b
  0xffffff921c7fb8f0 : 0xffffff7fb049f391
  0xffffff921c7fb9f0 : 0xffffff7fb03e7840
  0xffffff921c7fba60 : 0xffffff7fb03e747b
  0xffffff921c7fba80 : 0xffffff7fb03e90a1
  0xffffff921c7fbab0 : 0xffffff7fb049e2cc
  0xffffff921c7fbad0 : 0xffffff7fb03f2a8c
  0xffffff921c7fbb10 : 0xffffff7fb03f4137
  0xffffff921c7fbba0 : 0xffffff7fb03f4eaf
  0xffffff921c7fbbe0 : 0xffffff802e4dcf17
  0xffffff921c7fbd20 : 0xffffff802df950a0
  0xffffff921c7fbe30 : 0xffffff802dedc303
  0xffffff921c7fbe60 : 0xffffff802debf938
  0xffffff921c7fbea0 : 0xffffff802decf6e5
  0xffffff921c7fbf10 : 0xffffff802dfb625a
  0xffffff921c7fbfb0 : 0xffffff802dfea3c6
  Kernel Extensions in backtrace:
  com.apple.iokit.IOAcceleratorFamily2(205.11)[569DA297-BC38-35C0-B909-6E8686BE0928]@0xffffff7fb03d6000->0xffffff7fb0441fff
  dependency: com.apple.iokit.IOPCIFamily(2.9)[274140D4-A37E-3A38-A9F2-27366EBF9421]@0xffffff7fae72c000
  dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7faeaa9000
  com.apple.GeForce(10.1)[DAC82130-0D0F-33E5-9BF8-F4A33776B5A3]@0xffffff7fb0450000->0xffffff7fb04ecfff
  dependency: com.apple.iokit.IOPCIFamily(2.9)[274140D4-A37E-3A38-A9F2-27366EBF9421]@0xffffff7fae72c000
  dependency: com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xffffff7faeaf0000
  dependency: com.apple.nvidia.driver.NVDAResman(10.1.0)[7C8DF8B7-32F9-3EFF-9B5A-E8EAD8EB3A42]@0xffffff7faeb07000
  dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7faeaa9000
  dependency: com.apple.iokit.IOAcceleratorFamily2(205.11)[569DA297-BC38-35C0-B909-6E8686BE0928]@0xffffff7fb03d6000

  BSD process name corresponding to current thread: WindowServer

  Mac OS version:
  15G1217

  Kernel version:
  Darwin Kernel Version 15.6.0: Mon Jan 9 23:07:29 PST 2017; root:xnu-3248.60.11.2.1~1/RELEASE_X86_64
  Kernel UUID: 0BADD3CA-3553-380F-8A09-3B02BA961B45
  Kernel slide: 0x000000002dc00000
  Kernel text base: 0xffffff802de00000
  __HIB text base: 0xffffff802dd00000
  System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

  System uptime in nanoseconds: 2384803573392
  last loaded kext at 44153068248: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7faef4e000, size 69632)
  last unloaded kext at 167231599368: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7faf448000, size 12288)
  loaded kexts:
  org.virtualbox.kext.VBoxNetAdp 5.0.18
  org.virtualbox.kext.VBoxNetFlt 5.0.18
  org.virtualbox.kext.VBoxUSB 5.0.18
  org.virtualbox.kext.VBoxDrv 5.0.18
  com.nvidia.CUDA 1.1.0
  com.apple.filesystems.msdosfs 1.10
  com.apple.driver.AudioAUUC 1.70
  com.apple.driver.AppleHWSensor 1.9.5d0
  com.apple.filesystems.autofs 3.0
  com.apple.driver.AGPM 110.22.0
  com.apple.driver.ApplePlatformEnabler 2.6.0d0
  com.apple.driver.X86PlatformShim 1.0.0
  com.apple.driver.AppleMikeyHIDDriver 124
  com.apple.driver.AppleOSXWatchdog 1
  com.apple.driver.AppleMikeyDriver 274.12
  com.apple.driver.pmtelemetry 1
  com.apple.iokit.IOUserEthernet 1.0.1
  com.apple.driver.AppleUpstreamUserClient 3.6.1
  com.apple.driver.AppleHDA 274.12
  com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
  com.apple.Dont_Steal_Mac_OS_X 7.0.0
  com.apple.GeForce 10.1.0
  com.apple.driver.AppleIntelHD4000Graphics 10.1.4
  com.apple.driver.AppleThunderboltIP 3.0.8
  com.apple.driver.AppleHV 1
  com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1
  com.apple.driver.AppleSMCPDRC 1.0.0
  com.apple.driver.AppleLPC 3.1
  com.apple.driver.AppleMCCSControl 1.2.13
  com.apple.driver.AppleMuxControl 3.12.9
  com.apple.driver.AppleIntelFramebufferCapri 10.1.4
  com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
  com.apple.driver.AppleSMCLMU 208
  com.apple.driver.AppleUSBTCButtons 245.4
  com.apple.driver.AppleUSBTCKeyboard 245.4
  com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
  com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
  com.apple.BootCache 38
  com.apple.driver.AppleSDXC 1.7.0
  com.apple.iokit.IOAHCIBlockStorage 2.8.5
  com.apple.driver.AirPort.Brcm4360 1040.1.1a6
  com.apple.driver.AppleAHCIPort 3.1.8
  com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
  com.apple.driver.AppleSmartBatteryManager 161.0.0
  com.apple.driver.AppleRTC 2.0
  com.apple.driver.AppleACPIButtons 4.0
  com.apple.driver.AppleHPET 1.8
  com.apple.driver.AppleSMBIOS 2.1
  com.apple.driver.AppleACPIEC 4.0
  com.apple.driver.AppleAPIC 1.7
  com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
  com.apple.nke.applicationfirewall 163
  com.apple.security.quarantine 3
  com.apple.security.TMSafetyNet 8
  com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
  com.apple.driver.AppleBluetoothHIDKeyboard 181
  com.apple.driver.IOBluetoothHIDDriver 4.4.6f1
  com.apple.driver.AppleHIDKeyboard 181
  com.apple.iokit.IOUSBUserClient 900.4.1
  com.apple.kext.triggers 1.0
  com.apple.driver.DspFuncLib 274.12
  com.apple.kext.OSvKernDSPLib 525
  com.apple.iokit.IOSerialFamily 11
  com.apple.nvidia.driver.NVDAGK100Hal 10.1.0
  com.apple.nvidia.driver.NVDAResman 10.1.0
  com.apple.iokit.IOSurface 108.2.3
  com.apple.driver.CoreCaptureResponder 1
  com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1
  com.apple.iokit.IOBluetoothFamily 4.4.6f1
  com.apple.driver.AppleHDAController 274.12
  com.apple.iokit.IOHDAFamily 274.12
  com.apple.iokit.IOAudioFamily 204.4
  com.apple.vecLib.kext 1.2.0
  com.apple.driver.AppleSMBusPCI 1.0.14d1
  com.apple.driver.AppleSMBusController 1.0.14d1
  com.apple.driver.AppleBacklightExpert 1.1.0
  com.apple.iokit.IONDRVSupport 2.4.1
  com.apple.driver.AppleGraphicsControl 3.12.9
  com.apple.driver.X86PlatformPlugin 1.0.0
  com.apple.driver.IOPlatformPluginFamily 6.0.0d7
  com.apple.iokit.IOAcceleratorFamily2 205.11
  com.apple.AppleGraphicsDeviceControl 3.12.9
  com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
  com.apple.driver.AppleSMC 3.1.9
  com.apple.iokit.IOGraphicsFamily 2.4.1
  com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
  com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
  com.apple.driver.AppleUSBMultitouch 250.5
  com.apple.iokit.IOUSBHIDDriver 900.4.1
  com.apple.driver.usb.cdc 5.0.0
  com.apple.driver.usb.networking 5.0.0
  com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
  com.apple.driver.usb.AppleUSBHub 1.0.1
  com.apple.driver.CoreStorage 517.50.1
  com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
  com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
  com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
  com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
  com.apple.driver.AppleThunderboltNHI 4.0.4
  com.apple.iokit.IOThunderboltFamily 6.0.2
  com.apple.iokit.IO80211Family 1110.26
  com.apple.driver.mDNSOffloadUserClient 1.0.1b8
  com.apple.iokit.IONetworkingFamily 3.2
  com.apple.driver.corecapture 1.0.4
  com.apple.iokit.IOAHCIFamily 2.8.1
  com.apple.driver.usb.AppleUSBEHCI 1.0.1
  com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
  com.apple.driver.usb.AppleUSBXHCI 1.0.1
  com.apple.iokit.IOUSBFamily 900.4.1
  com.apple.iokit.IOUSBHostFamily 1.0.1
  com.apple.driver.AppleUSBHostMergeProperties 1.0.1
  com.apple.driver.AppleEFINVRAM 2.0
  com.apple.driver.AppleEFIRuntime 2.0
  com.apple.iokit.IOHIDFamily 2.0.0
  com.apple.iokit.IOSMBusFamily 1.1
  com.apple.security.sandbox 300.0
  com.apple.kext.AppleMatch 1.0.0d1
  com.apple.driver.AppleKeyStore 2
  com.apple.driver.AppleMobileFileIntegrity 1.0.5
  com.apple.driver.AppleCredentialManager 1.0
  com.apple.driver.DiskImages 417.4
  com.apple.iokit.IOStorageFamily 2.1
  com.apple.iokit.IOReportFamily 31
  com.apple.driver.AppleFDEKeyStore 28.30
  com.apple.driver.AppleACPIPlatform 4.0
  com.apple.iokit.IOPCIFamily 2.9
  com.apple.iokit.IOACPIFamily 1.4
  com.apple.kec.Libm 1
  com.apple.kec.pthread 1
  com.apple.kec.corecrypto 1.0
  Model: MacBookPro10,1, BootROM MBP101.00EE.B0B, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f35
  Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
  Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
  Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
  Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
  AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
  Bluetooth: Version 4.4.6f1 17910, 3 services, 27 devices, 1 incoming serial ports
  Network Service: Wi-Fi, AirPort, en0
  PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@195,0,0
  Serial ATA Device: APPLE SSD SD512E, 500.28 GB
  Serial ATA Device: ST2000LM007-1R8174, 2 TB
  USB Device: USB 2.0 Bus
  USB Device: Hub
  USB Device: FaceTime HD Camera (Built-in)
  USB Device: USB 2.0 Bus
  USB Device: Hub
  USB Device: Hub
  USB Device: Apple Internal Keyboard / Trackpad
  USB Device: BRCM20702 Hub
  USB Device: Bluetooth USB Host Controller
  USB Device: USB 3.0 Bus
  USB Device: USB Optical Mouse
  Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
  Thunderbolt Device: HD-PATU3, BUFFALO INC., 3, 5.1

  Jon Doughtie replied 9 years, 7 months ago 2 Members · 1 Reply
• 1 Reply

• 

  Jon Doughtie

  January 31, 2017 at 8:38 pm

  A coder or developer might be able to make something of that; not so much the rest of us.

  What most of us can use to help you is much more detail about your system (see my signature as an example). Also include the exact version number of the Adobe software you have, and if there have been any recent installs (or uninstalls) on your system.

  System:
  Dell Precision T7600 (x2)
  Win 7 64-bit
  32GB RAM
  Adobe CC 2015.02 (as of 6/2016)
  256GB SSD system drive
  4 internal media drives RAID 5
  Typically cutting short form from HD MP4 and P2 MXF.

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