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error message: “Can’t get core function pointer” . Premiere won’t open
I was smoothly running Premiere Pro CC 2015 all day today. I shut down at the end of the day and now when I try to start up Premiere again just a few hours later the program won’t open and I get the error message, “can’t get core function pointer”. Help!
I run Premiere on a Macbook pro, 2.3Ghz i5 with 16 Gb RAM, intel HD graphics 3000 512mb running OS 10.10.3. This has worked well (though sometimes a bit slowly) for a year. I keep project file on the laptop hard drive, media files on a firewire 800 Gdrive. It’s been working fine.
The only thing that happened in between successful Premiere today and failure to open Premiere tonight was that I ran a multimedia interactive holiday card/calendar thing for my son that I had installed a couple of days ago but not yet opened. When it installed Abobe AIR opened and did the installation. To see if it might help I uninstalled the holiday card and restarted the computer a couple of times. No dice.
Thanks for any help anyone can offer. I can’t work!
Luke -
10 Replies
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Hi Luke,
I’ve got the same problem after installing the latest Adobe software update. Tried everything, complete de-install, reinstall. Works for a while and then I get the error message. Got no clue, help would be much appreciated!!
– Frans
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I got the same error and tried reinstalling PP and it still persisted. The only solution so far is to push the error pop up 10 times in a row and then Premiere Pro opened. Annoying but a temporary fix! Hope that helps!
Vashi Nedomansky
Film Editor
VashiVisuals.com
@vashikoo -
Yeah this did it for me… so strange. What the heck?
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Well at least I’m not alone. I couldn’t find this topic in this forum or adobe and was beginning to wonder if I’d broken my premiere setup myself.
I had success uninstalling and reinstalling premiere. I’m up and running again. We’ll see how long that lasts…
Thanks for the replies! Good luck.
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After a couple of reinstalls of the latest Adobe versions I gave up and installed the version before. Software is running like a charm again.
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Update to 10.10.5 and it should work.
Erik Cantu
Video Producer
RadioU TV & Animal Basement
14 years experience as a fulltime broadcast shooter, editor & broadcast designer. -
Thanks!
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Having the same issue but only when using the Multiband Compressor on the Audi Track mixer.
Editor
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^^ I am also having this issue with Multiband Compressor…
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huge help.
I tried disabling the effects and that didn’t work so I just turned them off completely. Works for me cuz it was going to a sound guy anyway. They should probably fix this because not everyone is so lucky.
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