Activity › Forums › Adobe Premiere Pro › Any Updates from Adobe regarding false sound sync issues in CC 2015
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Any Updates from Adobe regarding false sound sync issues in CC 2015
Posted by Duke Sweden on August 4, 2015 at 6:45 pmMy files play back with no problems whatsoever, whether original soundtrack or over dubs or sound effects. I no longer get the error message inside PPro. But when I upload to Youtube a message always appears saying there may be audio/video sync issues.
Duke Sweden replied 9 years, 10 months ago 2 Members · 8 Replies -
8 Replies
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Jp Pelc
August 5, 2015 at 2:15 pmWell is it out of sync when you view it on YouTube? Is it even out of sync when you view the exported file with VLC? It sounds like a YouTube problem
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Duke Sweden
August 5, 2015 at 2:21 pmNo, that’s why I said it’s a false sync “error”. And it’s not youtube. Before the update and before I did the adobe suggested fix, Premiere Pro also gave false warnings about audio and video being out of sync, even when I used the original audio and dragged it onto the timeline with the video. When I render out of CC 2014 there is no such error message from youtube.
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Jp Pelc
August 5, 2015 at 11:44 pmI guess I’m not certain what exactly the issue is. YouTube says there is an audio sync error, but there isn’t, correct? So why be concerned about YouTube’s false analysis?
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Duke Sweden
August 6, 2015 at 1:38 amBecause it’s obviously seeing something in the render that Premiere Pro is creating, and therefore Adobe’s “fix” is only turning off the error message. If you go to Adobe’s forum you’ll see there are a LOT of people complaining about this, not just me.
Again, youtube doesn’t throw an error message when I render in Premiere Pro CC 2014 or Media Encoder CC 2014 so obviously it’s a Premiere Pro bug, not youtube.
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Jp Pelc
August 6, 2015 at 7:29 pmBut the audio and video are in sync, no? So the error message is false, hence why it was removed. I don’t mean to sound rude, I just don’t understand what the problem is.
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Duke Sweden
August 6, 2015 at 10:47 pmThe problem is, why does it show audio/video sync errors when there are no errors? Also, even though they are in fact in sync, why does the mp4 file show a sync error to youtube when uploading? Obviously something is wrong, and although it doesn’t affect me as an amateur, surely you pro’s with your 24 tracks of sound and other effects wouldn’t want to run into a sync error that prevents you from completing your projects, right? But, hey, if you’re not worried about it, why should I hound Adobe about it. My copies expire in 2 days, anyway.
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Jp Pelc
August 7, 2015 at 12:57 amThe only thing wrong is there is a flaw in a computerized audio/video sync check system, a completely useless feature. If the video as viewed on YouTube (or any other final delivery of choice) is in sync then there is no problem, if it’s out of sync then any editor will notice it and be able to quickly figure out at what point in the workflow the issue occurs, thus making an alert at any point rather useless.
Also, if the audio/video is out of sync it will be all audio that is effected, not just some tracks/clips. Thus there is no need to be concerned about subtle sound fx, music, etc being out of sync and slipping past QC. I will say that it’s generally wise to view your final video on several different browsers as each can have subtle differences with how they process video, but as long as it looks in sync across the main browsers you’re good.
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Duke Sweden
July 1, 2016 at 7:11 pmThe latest upgrade still causes that same error message in youtube.
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