• Adobe Premiere Pro

  Premiere Pro CC 2014 Render Crash (GPU-Related?)

  Posted by Adam Mcarthur on February 25, 2015 at 6:24 pm

  Hello,
  So this has been an issue that has been plaguing me ever since I started working with Red Epic Dragon footage. (6k raw)
  The native footage is 6k, but my sequence is 4k. So I just scale to fit. I have no issues editing the footage, or even previewing it in premiere. Even with effects applied, I’m able to watch it perfectly at 1/8 resolution, which is fine with me.
  The only issue comes when I go to render out anything. I always get one out of a few error messages, and then it crashes. This has happened with every project I have done that involves the Red footage, so I don’t think I have a corrupt project or whatnot. One example seen below.
  Or, sometimes it just gives me the ‘Premiere CC can’t continue, sorry’ error, and crashes.
  I have tried this on two different computers, yielding the same results.
  Specs on Computer 1 (Desktop)-
  Alienware 17r / Windows 7 / Intel Core i7-3820 CPU @ 3.60Ghz / Nvidia GeForce GTX 660 / 16GB RAM
  Specs on Computer 2 (Laptop)- Alienware 15 / Windows 7 / Intel Core i7-2670QM @ 2.20GHz / Nvidia GeForce GTX 680M (4gb) / 15GB Ram
  This is frustrating because my laptop has such a powerful graphics card, and the effects I have applied are just basic RGB Curves, nothing that would require MASSIVE amounts of GPU.

  Things I have tried so far, to no success.
  Update drivers to latest version
  Downgrade to older drivers
  Upgrade PP CC 2014 to latest version
  Try rendering in PP CC (not 2014)
  Turn off/on ‘Mercury Playback GPU Acceleration’
  Clean cache
  Bring entire sequence into a new sequence, and re-render
  Bring entire sequence in AE Linked Comp, and render
  Remove all the effects off the clips

  If anyone has any tips or advice, it would be much appreciated. It’s so frustrating because I have finished client video’s that I need to show, but I can’t.
  

  Kayode Olorunfemi replied 11 years, 4 months ago 3 Members · 2 Replies
• 2 Replies

• 

  Dennis Radeke

  February 26, 2015 at 1:57 am

  Two that I didn’t see on your list were:

  Trash preferences

  and this: https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  I would stick with latest NVIDIA drivers and certainly Premiere Pro 8.2.

  HTH,
  Dennis – Adobe guy
• 

  Kayode Olorunfemi

  April 23, 2015 at 2:23 pm

  Hi Adam

  I have a similar problem with an ASUS G750JX, power laptop but render crashes all the time. Between Microsoft, Asus and Nvidia, the consent diagnoses so far is that the card is not getting enough power when its rendering (the explanation is much longer), but what I stumbled on is when I unplug my laptop power it renders fine but takes 2-3 times longer to render. I am still trying to get it resolved and will update you if I get a long term solution.

Reply to this Discussion! Login or Sign Up