• Adobe Premiere Pro

  CC apps crash when trying to reorder a layer/clip – OS X Yosemite 10.10.1

  Posted by Sean Cusson on December 4, 2014 at 1:08 pm

  I have a colleague who’s been dealing with this problem for a few days now. He has trashed his preferences and even reinstalled After Effects and the problem still persists. If anyone can shed some light on the issue I would really appreciate it.

  “I am experiencing this issue in After Effects, Premiere, and Illustrator CC 2014 but haven’t had it in Photoshop as of yet.

  As soon as I grab a layer in After Effects or Illustrator and try to reorder it up or down with the mouse the app instantly crashes. After effects saves out a crash .aep file and then hangs indefinitely while Illustrator crashes to a crash report. If I use the keyboard shortcut in After Effects to reorder the layer up/down it functions fine.

  Premier has a similar issue when I grab a clip and try and drag it to a different track. It crashes and attempts to make a save file but doesn’t generate a crash report.

  All programs function normally after a reboot then the issues rear their heads seemingly at random and persist until next reboot.”

  Sean Cusson replied 11 years, 9 months ago 1 Member · 0 Replies
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