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Premiere runs very sluggish
I am kind of at a loss for what to do. I have a TV series I’m working on and can’t seem to figure out why Premiere is running so sluggish. When I touch to place the cursor somewhere on the timeline, it takes a good 20 or more seconds before the paused video will update. If I hit play, it will play for about 10 seconds or so before it simply can’t seem to keep up. The audio will continue but the video gets very choppy to where I can’t really work on it.
The footage was shot HDV on a z5u and ingested using a cineform avi codec.
I am using CC with all updates done
PC is a HP z820 with dual 6-core 2.9ghz intel xeon processors, 48gb ram, and an AMD FirePro V7900 graphics card.
I have the same issue if I move the whole project over to a HP z600 with dual 6-core 2.4ghz processors and 24gb of ram with an Nvidia Quadro FX4800 graphics card.
I have the whole project and all its files on a G-Tech G-Speed es raid connected through esata and with a raid5 configuration. To test, I transferred everything to an external USB3 drive and attempted to run everything that way. In both cases and on both systems I have tremendous issues with the software running very sluggish.
The Z820 is practically brand new so there isn’t really anything to “clean up” on it. Still, I have gone through those steps. I have also verified that it is up to date with windows updates and with Adobe updates.
And direction would be appreciated.
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4 Replies
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technically looks good. You tried using prores,DNxHD or P2 – perhaps an intermediate codec would run better, but i cant vouch for it..
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I have used various codecs including keeping the footage in its native hdv form. Cineform is a good codec and I have used it with other programs in the past. This particular program series has 50 hours or so of content. It would be a huge deal to convert all the footage and then go back to each timeline in each project and relink all the various files to the new versions – not to mention the storage hog that would be.
Prores has worked decent for me. That isn’t really a good answer to the problem though. Adobe CC and my current various computer configurations should be screaming fast. I shouldn’t have to convert to edit. There has to be some other issue.
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Does it lag on every project, or just this one? Does the same footage work better in a different project?
Are you up-to-date on graphics and video I/O drivers?
Some general suggestions follow. Try them one at a time.
1) Reset preferences. To restore default preference settings and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option key when the splash screen appears.
2) Clean your media cache via Premiere’s preferences.
3) Empty your media cache. (Browse to the folder and delete the contents. This will require Premiere or other Adobe app to re-conform audio and re-index files next time you load the project.)
Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
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I am up to date on all of them. The steps you recommended are great but we are far past those. On one of the computers, it is a brand new system.
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