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  • Slow and freezing up on Premiere Pro

    Posted by Evan Thompson on May 13, 2013 at 9:20 pm

    Premiere Pro CS4 is always freezing up whenever I switch to it, hindering the quick multitasking I need to keep up.
    Whenever it is minimized, or another program is currently active (like After Effects) and I bring the Premiere project back to the foreground premiere freezes for a little while before allowing me to continue working on my project.
    A new project I am doing now involves only one sequence and one 35 minute video clip. Once the video is imported and put into the timeline minimizing the program or switching to something else will cause the program to freeze for a few minutes the next time it becomes active and whenever you try to scrub through the timeline after that.

    I have questioned whether I have enough RAM, but I have 9.00 Gigabytes of it and no other programs are usually running. I thought that 9.00 GB would be enough to run multiple high-intensity editing programs. Please correct me if that is wrong.

    What would be the solution or cause of this problem?

    -Evan

    Evan Thompson replied 13 years ago 3 Members · 6 Replies
  • 6 Replies
  • Kevin Monahan

    May 13, 2013 at 11:07 pm

    [Evan Thompson] “I thought that 9.00 GB would be enough to run multiple high-intensity editing programs. Please correct me if that is wrong.”

    Premiere Pro CS4 is a 32 bit application and cannot address all 9GB of RAM. CS5, and later are 64 bit applications and can address all the RAM.

    Hope that helps.

    Kevin

    Kevin Monahan
    Social Support Lead
    Adobe After Effects
    Adobe Premiere Pro
    Adobe Systems, Inc.
    Follow Me on Twitter!

  • Evan Thompson

    May 13, 2013 at 11:52 pm

    So you’re saying that CS4 is incapable of using that much RAM?
    If that is the case, then that would mean that RAM is not the problem; seeing that it has all it can take.

  • Kevin Monahan

    May 14, 2013 at 12:09 am

    What is the video format? Do you have the media on high speed media drives separate from the boot drive?

    Thanks,
    Kevin

    Kevin Monahan
    Social Support Lead
    Adobe After Effects
    Adobe Premiere Pro
    Adobe Systems, Inc.
    Follow Me on Twitter!

  • Evan Thompson

    May 14, 2013 at 1:04 am

    The video format is MP4, although I did try a few others, with the same results.
    I don’t know whether the hard drive is high speed or not, but the project and the media files are not on the Boot drive.
    This happens to all projects, but this particular one is pretty severe. Could it be that the quality is too high?

    -Evan

  • Tim Kolb

    May 14, 2013 at 2:09 am

    What is the OS? Are you using 32 bit Windows XP? Vista? Windows 7? Do you know if the machine is 32 bit or 64 bit? CS4 was probably the version of the applications that should have been 64 bit as those applications were a heck of a load on a 32 bit system…

    If you’re running a 32 bit OS, then the entire machine only sees a bit less than 4 GB of RAM maximum, so not only you Adobe apps have to share that RAM, but the OS swallows a good chunk right off the top. Back when I was still using Windows XP, I’d notice quite often that Premiere Pro had less than 1 GB of RAM actually available.

    Even if your application is 32 bit, it can use 4 GB of RAM…if the OS is 64 bit so the computer sees the 9 GB and uses it (usually RAM is in even numbers isn’t it? it should be installed in pairs…), then even a 32 bit application would have the possibility of getting all 4 GB it can use…if you had 12 GB or 18 GB, then AE would take its 4 GB, PPro would have its 4 GB, etc.

    Unfortunately, MP4 is probably the most processor-intensive compression there is (until we’re all using HEVC anyway) and an older machine will definitely struggle with it.

    An option might be to get GoPro CineForm Studio, which is a free download from GoPro, which will convert many types of MP4 files to CineFormHD files, which are bigger, but far easier on older processors.

    TimK,
    Director, Consultant
    Kolb Productions,

    Adobe Certified Instructor

  • Evan Thompson

    May 14, 2013 at 2:39 am

    I am running Windows 7 64-bit.
    Yes, it does have 9 GB of RAM, I don’t know if that’s how it came or whether some was installed.

    That’s all good to know.
    I’ll probably have a use for an MP4 converter like that, thanks!

    I am asuming that this one had too high of quality. I converted it to a MOV and it is working better. But overall PPro does have this slowness when brought to the foreground to most projects.

    Thank you,
    -Evan

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