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Activity Forums Adobe Premiere Pro Corrupted exports

  • Corrupted exports

    Posted by Dylan Hargreaves on April 12, 2013 at 4:31 pm

    Hi,

    I possibly have a corruption issue in a project, but it’s a very strange one.

    I’ve been trying to do a full res export of the video to copy to a drive to send to a company for syndication. This film has been exported already with no problems and is sitting on YouTube quite happily.

    However, with the new export, I can’t get it to copy on to a drive. It looks normal, plays back in QT and has no apparent corruption or faults, but when copying it to a drive, I get a message saying ‘Cannot complete, an unknown error occurred, error code 0’. And of course, nothing else. It’s not the drive, as other video files will copy to it.

    Fixes attempted with no success so far:

    1) Exporting from a different machine, to make sure it’s not my machine that has the problem. No joy.

    2) Creating new sequence, copying all the footage into that. No joy.

    3) Exporting with different settings: ProRes, HD1080P, no joy.

    I’m now out of ideas. Any help?

    Cheers,

    D

    Dylan Hargreaves replied 13 years, 1 month ago 2 Members · 2 Replies
  • 2 Replies
  • Angelo Lorenzo

    April 12, 2013 at 5:07 pm

    Copying a file is content agnostic; a bit is a bit.

    I assume you’re using Mac since you mention ProRes and the error, thanks to Google, points to the fact that you may be copying a file larger than 4gb onto a drive formatted in a way that doesn’t support it like a FAT32 formatted drive. While FAT32 is cross-platform it also has a 4gb single file limit.

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  • Dylan Hargreaves

    April 14, 2013 at 10:29 am

    You, sir, are a genius.

    That’s exactly what the problem was. I wasn’t sure if the syndicators would be mac compatible so I formatted the drive to FAT32. That you surmised this from my post is nothing short of psychic. Thanks Angelo!

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