• Adobe Premiere Pro

  Premiere Pro CS6 loses ability to play clips

  Posted by David Geary on February 9, 2013 at 5:51 am

  Editing RED 4k and 5k footage in Premiere Pro CS6.02 on a Mac Pro Quad Core with 16gb of RAM and a Quadro fX4800 CUDA card. Premiere froze while trying to render out a file recently. Finally it crashed (stopped responding) so I force quit and rebooted. Now it opens the project with no problem, but when I press the play icon, spacebar etc nothing will play. I tried everything I could find on google and none of the solutions worked. I upgraded to 10.8.2 on my OS and nothing. At some point I tried the JKL keys since I have keyboard mapped to fcp7 and it started working. Two days later I rendered another clip and same issue. Now I cannot play again. Very frustrating – I’ve enabled and disabled the CUDA mercury playback. Any other suggestions – anyone else seen this issue?

  Phil Hawes replied 13 years, 2 months ago 4 Members · 5 Replies
• 5 Replies

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  John-michael Seng-wheeler

  February 10, 2013 at 1:32 am

  I’m assuming you tried rebooting the computer?

  I had a similar problem a few years ago with Red One footage. The problem was corrupted frames in the source files and anytime I tried to render it would crash premiere.

  JM
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  David Geary

  February 10, 2013 at 3:59 am

  I’ve tried rebooting, trashing the preferences, making sure the loop button wasn’t checked, etc. Nothing has corrected.

  I’d rule out a bad red file as I can’t play any media. I’ve created a new project and sequence and tried many different types of media and I cannot play a single one of them. I can drag the playhead through the timeline and the media does scrub, but no playing at all.
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  David Geary

  February 10, 2013 at 6:08 am

  so disregard – I gave up and deleted everything and reloaded CS6. It works for now, but I’m not going to press my luck. I’ll finish up on something more stable.
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  Gene Colburn

  February 10, 2013 at 4:08 pm

  I have run into this occasionally on CS5.5. It will be working fine one day and not the next or by changing to a different project and back. As silly as this sounds it resolves itself if I go into playback settings and disable drop frame warning and re-enable. Then it and I are happy again.
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  Phil Hawes

  February 13, 2013 at 5:24 pm

  I have solved this problem several times by cleaning out the cache from the Preferences/Media window.

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