• Adobe Premiere Pro

  Audio Problems with Kona 3

  Posted by Aaron Barton on July 9, 2012 at 10:37 pm

  Hey Everybody,

  I’m sure this question’s already been answered, but I can’t seem to find it.

  We’re trying to switch from FCP7 to Pr CS6, and for some reason there’s inconsistency in the audio during playback through the Kona 3. Sometimes it will playback with crackling audio, sometimes it will play fine, and sometimes it won’t play at all. Here are the settings I have:

  Computer –
  System Preferences>Sound>
  AJA Kona3

  Premiere –
  Preferences>Audio Hardware>
  Default Device: System Default Input/Output
  Buffersize: 512
  Preferences>Playback>
  Default Player: Adobe Player
  Audio Device: AJA KONA 3 – o, Slot 2
  Video Device: AJA KONA 3 – o, Slot 2

  Mac Pro OS X 10.7.2
  Kona3 10.3.1
  Quadro FX 4800

  Any info will help,
  Thanks,
  Aaron

  Gunter Hemeleers replied 13 years, 10 months ago 3 Members · 4 Replies
• 4 Replies

• 

  Tom Daigon

  July 9, 2012 at 11:24 pm

  You shoyld have 2 drivers installed. The Kona 3 drivers AND the Adobe drivers.

  

  Tom Daigon
  PrP / After Effects Editor
  http://www.hdshotsandcuts.com
  Mac Pro 3,1
  8 core
  10.7.3
  Nvidia Quadro 4000
  24 gigs ram
  Maxx Digital / Areca 8tb. raid
  Kona 3
• 

  Aaron Barton

  July 10, 2012 at 3:11 pm

  Hey Tom,

  I’ve got the Adobe Drivers and the audio’s still acting up. I’ve noticed that before I configured Premiere to use the Kona, it didn’t seem to have any audio problems. I’m wondering if I have a preference set wrong.
• 

  Tom Daigon

  July 10, 2012 at 4:44 pm

  It looks like your preferences are right.

  To tell you the truth I recently had issues and uninstalled the drivers myself. It does run without issues with no AJA drivers installed, just no external monitoring.

  Tom Daigon
  PrP / After Effects Editor
  http://www.hdshotsandcuts.com
  Mac Pro 3,1
  8 core
  10.7.3
  Nvidia Quadro 4000
  24 gigs ram
  Maxx Digital / Areca 8tb. raid
  Kona 3
• 

  Gunter Hemeleers

  July 11, 2012 at 8:06 am

  AJA release a bulletin about it on the site, these are the lines that are important for your problem:

  It is critical that both the System Preferences audio settings and the Premiere Audio Hardware preference not be set to “AJA”. If either is set to “AJA”, audio drop outs or distorted audio may occur.

  To correct the issue, reset the System Preference settings and Premiere Audio Hardware preference to anything other than “AJA”, and reboot your system to correct any audio issue that may be occurring.

  Hemeleers Gunter

  Mac Pro, Imac 24″, Macbook Pro 15″ all intel

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