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Activity Forums Adobe Premiere Pro crashing when opening existing file on a new system

  • crashing when opening existing file on a new system

    Posted by Sean Cusson on January 16, 2012 at 4:41 pm

    This behaviour shows up every once in a while and I have no idea how to fix it. I’ve created a project on a laptop. Imported footage shot on a 5D and audio recorded on a Zoom H4N. Everything worked great. I copied the entire job over to my desktop where I always work on jobs with the identical setup. 5D footage and Zoom H4N audio. After I move the project over (by copying the entire folder structure), Premiere pro asks where the video clips are (makes sense since I’m on a new system now). I find the first of the missing video files and PPro links the video clips. Then it asks for the .wav files. I select the first one and PPro immediately crashing giving me the “a serious error..” message. Every time.

    If I only link the video and choose to unlink the audio then PPro opens up just fine.
    Once inside the project, if I import a new copy of the audio file, no problems. However, if I try to relink the same audio file, PPro crashes on cue.

    Has anyone ever run into this?

    Sean Cusson

    Sean Cusson replied 14 years, 7 months ago 1 Member · 1 Reply
  • 1 Reply
  • Sean Cusson

    January 16, 2012 at 5:28 pm

    Just to add to my pain. I re-imported all of the audio (not relinked) into my project with the intention of Alt-replacing the missing audio clips currently sitting on the timeline. The problem I now have is that PPro doesn’t remember the in and out points of the missing audio clips so it just starts the alt-replaced clip at zero.

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