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Activity › Forums › Adobe Premiere Pro › Premiere 5.5 crashing

  • Premiere 5.5 crashing

    Posted by Alexander Reinhard on December 31, 2011 at 1:23 am

    Ok guys, I have a self built PC running Win7 ultimate. I have 12GB of ram, a 1tb hd, adn the latest gigabyte motherboard. I am running Adobe premiere 5.5. I have been editing a short film for over amonth now and the other day i went to open it, (nearing completion of the film) and it freezes every time now. I have tried uninstalling and reinstalling it, i tried rebooting my computer, i ran a memory diagnostic, i tried making a new project and importing the old sequences in (they contain over 100 hours of work) and nothign works, every time i try and acsess the files it freezes. The videos were shot on a sony prosumer level camera, i forget the number. Once again, it has worked up until now it just randomly crashes. The project file is 24mb. Someone please help!

    Alexander Reinhard replied 14 years, 9 months ago 2 Members · 2 Replies
  • 2 Replies
  • Vince Becquiot

    December 31, 2011 at 1:43 am

    Hi Alexander,

    I you suspect a software corruption, it’s best to use the Adobe Cleaning tool before a new install.

    A few other things to try, import into a blank project, delete all your cache / preview files while the project is closed. Do other auto-saved files exhibit the same behavior?

    Vince Becquiot

    Kaptis Studios
    San Francisco – Bay Area

  • Alexander Reinhard

    December 31, 2011 at 1:46 am

    Yes, all of the auto saved files are like this. However one is not, it will load the first 4 scenes (i saved a 2 copies on 2 different hard drives but did not update the one save file) so when i open that one (comprised of the first 4 scenes), it loads.

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