• Adobe Premiere Pro

  Conforming and Indexing Errors, Media Pending, Audio won’t play in timeline

  Posted by Luke Stenger on December 30, 2011 at 9:36 pm

  I’m working on a desktop PC which is running Windows 7 Professional 64-bit and Adobe Premiere Pro (version CS5.5). It’s currently utilizing a second gen. 3.4Ghz i7 2600 processor, 16GB of 1600Mhz RAM, 64GB solid-state drive and a ASUS P8Z68-V Intel Z68 Motherboard with onboard audio (Realtek ALC892 chipset) and onboard video. My problem is this:

  The conforming and indexing of all of my imported media never seems to finish regardless of how many times I reopen the project file and wait for it. On the lower right-hand portion of the screen, next to the conforming/indexing progress bar, is a little red “X”. When clicked, it pops up with a list of errors that read: “An unexpected error occurred while performing a conform action on the following file…”. As a result, my audio channels have no waveform and during playback there are no audible tones or levels. On some video clips there’s just text that reads “Media Pending”. This only appears to happen with project files that I saved on external hard drives, and I suspect it has something to do with the Media Cache Files folder and how Premiere Pro locates these conform/index files. I’ve also encountered this problem in CS3 and CS4.

  I have a few questions:

  1) How do I avoid error messages in regards to indexing and conforming
  2) How do you know when indexing/conforming has completed itself? (there doesn’t seem to be a progress log or a list of commands/executions)
  3) Indexing and conforming appears to be an automatic process, but is there a way to do it manually?
  4) What’s the best way to setup your media cache files when you click EDIT > PREFERENCES > MEDIA?
  5) If I have approximately 1 hour of footage, what’s an average wait time for conforming/indexing? What about 5 hours of footage? 10?
  6) Adobe recommends not editing until the conforming and indexing has completed itself– how important is this?
  7) Sometimes it appears as though the conforming and indexing has finished, but then I still have problems with playback. Do I have to reopen the project for it to continue with the conforming/indexing progress? I’ve already determined that the video file I’m working with is intact and free of any corruption.

  I’m fine with having to wait for a project to conform and index, but it never seems to complete itself! Any help regarding this matter would be greatly appreciated.

  Mauricio Pacheco replied 14 years, 4 months ago 2 Members · 1 Reply
• 1 Reply

• 

  Mauricio Pacheco

  January 15, 2012 at 12:48 pm

  Hi Luke,

  I’ve got the same problem. I’ve tried moving the project’s files and the project itself to another drive, edit the .prproj XML file and replacing the files location. The first time I opened the project it worked (I mean, all the files were loaded Ok). But then when I was rendering my sequence, and it froze again. Yes, again because I guess it all started when I interrupted the rendering process and the system became unstable (not responding…) so I kill the process in the task manager. Since then my project does not load anymore.

  Well, I know it didn’t help much, but as you I am hoping for some help from the community.

  And, Luke, may the force be with you!

  sorry, it’s irresistible! 🙂

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