• Adobe Premiere Pro

  encore problem

  Posted by Evalene Brewer on May 17, 2010 at 10:36 am

  We need your help please. We upgraded to window 7 after that encore stop working. what it does is when we go to burn a disk in the middle of burning in encore we get a general error message and stop burning. I would appreciate any help please. Thank you in advance.
  Evalene

  Window 7 professional 64 operating system
  IntellR core quad CPU Q 6700@266 GHZ
  8GB ram
  nvidia ge force 8800 gt
  cs4

  Evalene Brewer replied 15 years, 12 months ago 3 Members · 5 Replies
• 5 Replies

• 

  Ann Bens

  May 17, 2010 at 8:28 pm

  Is your fireware up to date?
  Make a iso and burn with e.g. Nero.
• 

  Evalene Brewer

  May 18, 2010 at 1:44 pm

  what do you mean about my fireware up to date. Thank you so much for a reply
• 

  Ann Bens

  May 18, 2010 at 7:10 pm

  Sorry typo: firmware.
  Check with the manufacture if the latest update for your burner is installed.
• 

  Alessandro Giusti

  May 19, 2010 at 12:23 pm

  Hi, you can try some things…
  I don’t think is a problem with windows 7, but is more probably a problem in your footage. Have you try to render your sequence in mpeg2
  with PPro and then import that in Encore as timeline? There is somenthing in the point of the sequence where encore stop that can cause prloblem to the memory? (big photo or third party plugin)
  If yes try to reduce resolution of the photo or to substitute the plugin with something less memory hungry.

  bye

  Alessandro Giusti
  7Gold Toscana – Italy
• 

  Evalene Brewer

  May 19, 2010 at 6:04 pm

  thank you guys for all the help. I will try all the advice. thanks so much

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