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Unsupported file types mp4?
Hi all
I’m in the process of trying to edit some footage for someone who shot it on a Sony DSC-TX1 camera… I believe its a stills camera that can shoot video.. The files have been given to me as MP4 types.. however, premier does not allow me to import them stating that they are either damaged or unsupported. I tried various conversions via quicktime pro to change what I thought might be some kind of codec issue but although it imports some conversions the sound comes through but not the video (video is just a grey screen with some slight dots on it) I also tried to change the file extension to MPEG and even M4V but again although the footage imports only the sound does and it makes purely a sound file this way without any picture at all!!
Does anyone know if there is a way to edit this footage? I have tried it on 2 systems the footage is fine if played on windows media player etc… just can’t import and edit it.. even tried after effects with the same results.
Thanks for any help you can give in advance…
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10 Replies
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Try running the file through FFMPEG. Just mp4 to mp4, that once worked for me when Premier Pro output was not recognized by YouTube as mp4.
Bruce N. Goren
“If you don’t have time to do it right, when will you have time to do it over?”
John Wooden, Basketball Coach -
What presets are you using?, the video is 1280×720,30p probably some flavor of AVCHD, How did he get the files? transfer them off the stick with a file copy? or use PMB to transfer them?
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Hi yes I am using those presets. The footage was captured from the camera onto hard drive using the software that comes with the camera which creates that file type… he believed it would be “PC friendly” but has proven to not be..
Only solution I have found thus far is with quicktim pro which has at least allowed me to create AVI extensions by exporting them back out from there… but that has left me with files that originally were 200mb becoming 10gb!!! and has also meant a lot of hours manually doing each file that way cutting the footage into 1 minute segments as anyything over was simply not saving.. but at least the files have not lost any quality, are still corrrect in terms of aspect ratio and can now be edited in premier.. all appears to be ok so far… but this project is now taking up 200gb of hard drive space… I was hoping for a simpler solution really… seems crazy that permier cannot support a file from what is a simple stills camera.
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[Jeremy Chopra] “Hi yes I am using those presets”
And you are using the latest version of CS4? -
No I’m using CS3 not CS4 but that shouldn’t be a problem? this is not high end HD footage… its from a simple stills camera and not something like a canon D5 which I know can be edited fine also on CS3 so this footage is bizarre if that is the problem…
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AVCHD type files(various flavors of MP4, H264) are not supported in CS3 except for export, some people have jammed codec packs into CS3 and have limited success, but also have generated other problems for themselves doing it, the link below addresses this workarounds for these type files.
https://kb2.adobe.com/cps/403/kb403297.html -
Alas CS3 does not support mp4.
If one is on CS4 the footage can be natively edited in a xdcam ex project. -
This might be off topic. But I have been editing native mp4 on Premiere Pro CS3 for quite a while now. (At least I think I am). I pull the BPAV folder into the project. Premiere will tell me it cannot recognize the extraneous xml and bim files, then it imports the mp4 files just fine.
I have done multiple projects like this. Am I wrong? -
[John Young] “the BPAV folder”
You are refering to XDCAM EX files, I’m refering to avchd type files
https://kb2.adobe.com/cps/403/kb403297.html
https://kb2.adobe.com/cps/404/kb404610.html -
hola: yo tengo el mismo problema, pero kisiera saber si conocen un equivalente del ManConcept para Premiere Pro 2.0 y si es que trabaja para otros formatos, como avi, etc.
salu2 y gracias
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