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.MOV files crashing Premiere Pro CS4
One of my cameras records to mp4 in a .MOV wrapper both to 1920 x 1080 and 1280 x 720. Adding either size file to the timeline using Premiere Pro CS4 with latest updates results in a quick BOD crash. Is Premiere just unable to handle this file configuration or am I missing something here? The rudimentary NLE, Vision, part of the Nero suite, has no problems with these files, and Sony Vegas 9.0c handles the 1280 x 720 fine, but not the 1920 x 1080. Any help would be greatly appreciated.
John D. Frey
25 Year owner/operator of two California-based production studios.Digital West Video Productions of San Luis Obispo and Inland Images of Lake Elsinore
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5 Replies
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Premiere doesn’t support all Quicktime files, in fact it only reliably supports Animation, Motion Jpeg, and some H.264 files in my experience.
While I can see a possible Premiere crash, a BSOD sounds like a different issue with the machine itself.
I would start by checking that you have the correct and latest video drivers. What OS are you running?
Vince Becquiot
Kaptis Studios
San Francisco – Bay Area -
Note : You should have the latest Quicktime Download on your computer.
We still use Premiere pro 1.5.1 and you can easily Import the mov . files into My Pictures Folder from a Canon EOS 5D mark II them Import to the Projct Window, transfer to the timeline and render to make the files run smoothly. The files are 1920 x 1080 in High definition and the clips at 5sec about 15-20Mb. Make sure if in PAL territory and you run back to a Camcorder running at 25fps you will need to make sure the frame rate of the originating camera is correct.
The results Exported to tape and shown on a Sony Bravia 46″ monitor is stunning.
good luck.
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I must admit, I am surprised it crashes, mov files freeze the timeline, but, you may need to render them first, we do. Again, mov files edited in Premiere and taken over to Vegas as m2t @ 1920 x 1080 has caused us no problems. We did have Export to tape issues back to a Canon HV20 with Premiere Pro but, it worked easily in Vegas, do not ask me why ?
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I installed Quicktime Pro, but, as I expected, it did not solve the problem. After searching various threads and looking carefully at the Adobe ‘Tested and Certified’ list for display cards, I am pretty sure that the problem is my Matrox Parhelia APVE card. It’s triple heads work well for other apps, but apparently it is the culprit. Looking for a replacement, and if the new card doesn’t crash Premeire and the system, up it goes on Ebay!
John D. Frey
25 Year owner/operator of two California-based production studios.Digital West Video Productions of San Luis Obispo and Inland Images of Lake Elsinore
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Well, I may be able to hang on to my Matrox Parhelia display card after all. Just turned off hardware acceleration as a test, and everything is fine in Premiere. 1080i and 720p timelines (and mixed) all play just fine – no crashes! Thanks for all of your input.
John D. Frey
25 Year owner/operator of two California-based production studios.Digital West Video Productions of San Luis Obispo and Inland Images of Lake Elsinore
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