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Activity Forums Adobe Premiere Pro PLeASE HELP – CS4

  • PLeASE HELP – CS4

    Posted by Eric Monroe on July 13, 2009 at 4:46 am

    I posted this and rcv’d zero response…is there a method to the madness of properly naming your post so that it will grab people’s attention?

    I REALLY need some answers if possible…..could somebody PLEASE HELP?

    I shoot quite a bit of ballet/dance recital jobs. I use a qty. of 4 standard def. 3ccd panasonic mini-dv cameras. The need for ppro’s multi-cam feature is of course evident in what i do. Recitals are shot in 2 parts so I setup separate seq. in ppro to edit the first half and the 2nd half. Each sequence contains 4 tracks of video/audio that and they are never more than 45-60 min. in duration. I have been using multi-cam in ppro CS2, CS3 and now CS4 for going on 3 years.

    Here is my issue:

    Since moving to CS4, multi-cam editing has become jumpy, jittery (whatever adjective you wanna place there) and it is making my job, let’s just say……NOT SO MUCH FUN. :o) My machine screams though everything else. After struggling through the multicam edit, I can go back out of the multicam window to the sequence and playback the edited multicam timeline without problem. It only jitters in the multicam window itself. I run windows/applications on my C drive and use the other drives to place to footage and scratch disks. I have heard that Raid zero setups have increased speed for HD editors. However I am struggling to understand why I would be having a bottleneck in my workflow when only editing mini-dv footage. My editing machine, in my humble opinion is no slouch by any means.

    So question of the day…….. why do I have jumpy playback….and what is causing it?

    My setup is as follows:

    Windows 7 64-bit RC (fresh install with updated drivers)
    Intel core 2 duo 6600 2.4 ghz
    8 gig DDR2 ram
    EVGA Motherboard (would have to look up the model cuz I don’t remember)
    2 WD 250gb HDD 7200 rpm e-sata2
    2 WD 500gb HDD 7200 rpm e-sata2
    Nvidia 8800 GTS card

    I direct live productions at work, and when I switch live to a camera on my video switcher, it just goes live…it doesnt jump around and lock up…..and I assume that is the general idea with adobe’s multicamera editor. I cant take much more of this…..it is very difficult to make good cuts, when it skips around this way….which in turn kills workflow.

    I would appreciate any help that could be given.

    (side note)….i imported one of my projects into a friend’s new 13″ macbook pro with only 2 gig of ram and running OSX 10.5/CS4 software/raw footage and the project/scratches all off the single internal HDD drive…….and it doesnt skip at all. anywhere. it powers through the multicam edit like it is nothing. same proj, and footage that my editing PC chokes on.

    ???

    Arthur Lacour replied 16 years, 9 months ago 7 Members · 8 Replies
  • 8 Replies
  • Mike Velte

    July 13, 2009 at 10:46 am

    My first thought is Windows 7 is still in beta and not a recommended OS by Adobe for Premiere.

  • Eric Monroe

    July 13, 2009 at 1:06 pm

    Hey Mike….Thanks for responding, I suppose I should have wrote this into my first post, I ran CS3 on my Vista 64-bit Home premium OS then went to the Windows 7 beta, then finally to Windows 7 RC and had no problems at all……my system didnt even blink. I encountered this issue when i moved to CS4. I did reinstall Vista at one point to see if Win7 was the problem, and the same jumpy multicam issues were happening. I am puzzled.

    Any other thoughts?

    Thank you again for your help….I greatly appreciate it. I am seriously considering going to the Mac at this point, but it seems to handle things alot smoother with less resources…..what is your opinion there?

    Have a great day!

  • Vince Becquiot

    July 13, 2009 at 7:01 pm

    But you never ran CS4 in Windows 7. CS3 and CS4 are very different, and Windows Vista and 7 are also very different. There are so many reasons that this alone could be your issue.

    As far as I know there are not even any final display drivers for Windows 7, a key process to smooth video, and just because it worked for CS3 doesn’t mean much.

    I would highly recommend a stable OS before moving to a Mac, especially when it worked before. If that still causes issues, then we can try going through possible bottlenecks.

    Vince Becquiot

    Kaptis Studios
    San Francisco – Bay Area

  • Scott Rucci

    July 13, 2009 at 7:58 pm

    I’ve had the same problem, but my situation is a little different as I’m using a Matrox Axio LE card. On my old XP/32bit CS3 system, muticam was real time and worked great. I never tried it without the Matrox card. Now with Vista64/CS4 it’s unusable with the Matrox card, won’t even play, freezes up, crashes. In a non-matrox sequence (a standard Premiere sequence) it runs, but the video only catches up about every 20 frames or so. In effect I’m more or less cutting blind. I think this is very similar to what you’re describing. I’m cutting together 3 cameras, HDV footage. I’d be interested to see if you get some help with this.

    Production Premium CS4, Premiere 4.1
    Vista Ultimate 64 SP1
    Matrox Axio LE
    Matrox utilities 4.1
    20GB RAM
    2 @ Intel Xeon quadcore 2.33GHz
    NVidia GEforce 8800

    Scott Rucci
    Rucci Productions
    ruccipro.com

  • Tim Kolb

    July 13, 2009 at 9:59 pm

    Keep in mind that until you’ve tried a non-matrox sequence in multicam with the matrox drivers completely uninstalled, you can’t rule out the matrox card as a contributor…

    I’m not as experienced with the multicam feature as many are as my workflow is usually film-style.

    Are a lot of users having issues with the multicam in CS4? Could it be display card drivers or something like that?

    TimK,
    Director, Consultant
    Kolb Productions,

  • Eric Monroe

    July 14, 2009 at 12:18 am

    I want to thank all of you for posting on this topic. I will def. try CS4’s multicam again when windows 7 releases their “real” version in October. I was just shocked that CS3 ran so smoothly with Win 7 and then CS4 will not. Everything else in CS4 runs beautifully. As for graphics drivers, Nvidia did release a “pre-release” driver for my card to go with Win 7…..however it never crossed my mind that this could indeed be the problem. (thanks Vince) Well we shall see what happens come september. :o)

    As for my system……is it in your opinions…..decent enough for what I am doing?

    Thanks again guys!!!

  • Peter Berthet

    July 14, 2009 at 3:10 am

    ive recently finished an hour & a half multicam edit under vista64 using CS4, went smoothly, no problems at all!

    My system is fairly clean of third party drivers however.

    i Certainly wouldnt feel comfortable under windows 7 until its finalised and there are proper drivers available

    ~Peter Berthet
    Sydney, Australia

  • Arthur Lacour

    August 2, 2009 at 12:50 am

    Eric,

    I feel your pain, I have experienced it myself, having worked happily with Premiere Pro CS3, I upgraded when I needed Photoshop, Illustrator, Soundbooth & After Effects, it made sense just to go with Production Premium CS4.

    There were immediate problems with Premiere Pro CS4, it ran like a proverbial dog, while the other CS4 components performed just fine. I ended up wasting much time with tweaks garnering only marginal improvements.

    Then I attended the big video show in London at Earls Court in Feb this year and got a little time with one of Adobes “Serious Magicians” as his business card described him, to be fair he offered little by way of useful advice but did suggest I check processor operating temps when rendering etc. He said these types of activities work the processor hard and if too hot the system will restrict power to cool it along with increasing fan speeds.

    I like you run a quad core Q6600, and sure enough it was bumping the red temp zone during rendering etc. The first thing I did was change the Intel processor paste for some Artic Silver which immediately dropped the temp by some 7 degrees C. Things improved but only by extending the time before playback began to judder, so I then upgraded to a full sized Coolermaster Tower case, it’s huge and has gobs of fans (though not too noisy) which was good for a 10 degree C drop in temps, now even under the longest playbacks/renders etc. I never get near the Red and things are working better.

    It still isn’t working particularly well though , the code just seems to be buggy and normal activities will cause crashes. Despite only using the computer for video editing.

    The other thing I noticed is you mentioned your using an 8800GTS video card, now Adobe isn’t great on making this clear, but I have search extensively on their site to get a definitive answer to no avail, however some areas of the Adobe site suggests it isn’t a supported card it’s the GT that is supported and it needs to have 512mb on board at a minimum. In my desperation to get PP CS4 working properly I swapped my 384mb 8800GTS for a 1GB 9800GT (8800GT no longer available) and it made diddly squats worth of difference.

    I also made sure my projects, OS & scratch disks were on separate 7800 spin speed 1TB drives with only minor improvements

    The only piece of worthwhile advice I can offer is to improve your system cooling, because if you’re using the stock Intel fan and paste it probably isn’t up to the job on it’s own.

    If I find anything that helps I’ll post again, Good Luck!

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