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PP CS4.0.1 playback stalls
brand new i7 quad core no overclock 2.68ghz
ASUS P6T
12G Corsair 1600 3CH RAM
2 1TB WD drives – no RAID
Quadro FX1700
Vista 64 Business – fresh install
Adobe CS4 fresh install
Blackmagic Intensity Pro using HDMI into HD monitor
Latest blackmagic 64 bit driverTimeline scrubs fine – smooth no jerk but playback stops randomly with no error indication. Pressing play again restarts it OK
I can play the same raw M2T files that have been imported and placed on the timeline fine with media player no jerks or stops so it doesn’t look like a disk speed problem.
Any ideas? I’ve abandoned Avid Liquid out of necessity so I’m brand new to PP and Production Suite and admittedly clueless and very frustrated.
Jack Donnelly
Ball Ground Video Productions -
6 Replies
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That is strange indeed and not typical.
It’s almost like a background application is stealing focus from PPro momentarily, which causes playback to stop.
As a test, create a native PPro project (not using BM presets) and see if you continue to experience the problem.
Cheers
Eddie -
I was having a similar problem with CS4, although I was getting temporary lockups, and in some cases the video would stop and the audio would keep playing. I was also trying to edit HDV from a single drive. Theoretically this should work, with HDV sharing DVs 25 mb/s data rate – well within the range of a single HDD. And it did seem to work well in CS3.
But moving my CS4 project to my high speed RAID (on the same system) eliminated the problem. So it very well might be related to your disk setup. What happens if you delete the audio track? (presuming that this lowers the drive activity enough to enable smoother playback)? You could also try turning off drive indexing on your video drives (which should boost performance slightly and really isn’t needed on video drives).
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Tried the same video clips with no audio but the problem remains. Checked to see if any background aps running and there’s nothing else going on. Plenty of CPU time available. Sometimes play will continue for 75& of the clip time (30 seconds) and sometimes it will only go for a few seconds at a time. Pre-rendering makes no difference.
Jack Donnelly
Ball Ground Video Productions -
Did you try the test I suggested?
Cheers
Eddie -
Hi Eddie,
Loaded the same clips in a new project with the Adobe player enabled – no reference to BINTSPRO. Performance was worse. I’ve tried several changes but I’m getting extremely frustrated with the system crashing with an “ImporterProcessServer.exe has stopped working” message. As far as the suggestions you referenced in the hypertext, the CPU affinity is default set to all 8 processors and I’m not about to go through Adobe’s unload and reload process after I just loaded this brand new system 😉 Interestingly, since I upgraded to CS4 from CS3 on the same system, I tried CS3 and it seems to work fine – no crash and the timeline plays straight even without the BINTSPRO. I’m becoming increasingly convinced that this is a CS4 bug with Vista 64.
Jack Donnelly
Ball Ground Video Productions -
Hi jack
I too had same problem with my black magic design decklink hd extreme
I tried the latest drivers also I tried the latest vista sp2 update
I also upgraded ppro 4.1. Even then I could not capture file in ppro capture under blackmagic. When I tried to import files captured with Media express Ppro will not allow to scrub the file showing import server process.exe and stopIf you come to know how I solved the problem you will laugh to your hearts content.
To capture files just do not create folders – do not have partitions in yr capturing hard disc do not capture more than 70% of hdd space
just capture with a file name in secondary drive C;/ you will have os and software one more drive D;/ where you capturetry this your system will work like honey
thanks
kirubagaran daniel
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