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  • PPro CS4 audio out of sync

    Posted by Bryan Boyd on December 3, 2008 at 4:26 pm

    I Started this project in CS3 and All was well except for the export from encore was not working correctly. I am editing a HDV Project 1440×1080 and exporting to blue ray and dual layer DVD’s. After fighting with it for several days I purchased the new CS4 version and decided to give it a shot. Uninstalled cs3 used cleaner to remove all left over files and installed CS4. Now all of my audio was out of sync by at least a second. So after fighting with it again to try to correct this problem I uninstalled CS4 and went back to CS3 because I found the problem with CS3 to be Encore needed to be run in administrator mode to be able to render dual layer disks. But to my surprise now my audio is out of sync and unrecoverable if I play the captured files directly from window media player all is fine audio is in sync and crystal clear.

    I am at a loss and don’t want to have to re-edit a 2.5 hour wedding ceremony from the beginning again any help would be appreciated.

    Sorry so long of a post
    Vist 64, quad core, 4 gig ram, 2tb raid, 1tb boot drive, blackmagic hd extreme, 8800 gt w/1gig ram,

    Bryan Boyd replied 17 years, 8 months ago 2 Members · 4 Replies
  • 4 Replies
  • Jeff Pulera

    December 3, 2008 at 6:55 pm

    Hi Brandon,

    Adobe “Conforms” the audio in a project, creating new high resolution audio files to work with behind the scenes. I believe if you recreated those audio files it may solve the sync issue.

    I think the files are in the “Media Cache” folder associated with your project. With Premiere closed, try renaming that folder (something like “xMediaCache”, you can always change it back), then launch the problem project. It should rebuild the audio clips.

    Hope this helps

    Jeff Pulera
    Safe Harbor Computers

  • Bryan Boyd

    December 3, 2008 at 7:11 pm

    thank you I will try that right away let you know how it goes

  • Jeff Pulera

    December 3, 2008 at 7:14 pm

    Hi Bryan,

    Something else you might try is to create a NEW project, then Import the original project into it, this helps often with corrupted projects

    Jeff

  • Bryan Boyd

    December 4, 2008 at 1:41 am

    Well now it wont render says error compiling movie unknown error, But on a positive note the audio seems to be right now

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