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  • adobe premiere pro quits on startup

    Posted by Jaron Downs on October 6, 2008 at 6:13 am

    Hi everyone, im new to the creativecow community so i hope someone can help me out. My adobe premiere cs3 quits on startup. I have a macbook pro (leopard) 2.5ghz 4gb of ram. I have the creative suite and this is really the one program i use the most and it just randomly started doing this. This is the message im getting in the report. Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000009f4c4971.
    Can anyone help me out?

    Eddie Lotter replied 17 years, 7 months ago 3 Members · 4 Replies
  • 4 Replies
  • Yosep Sugiarto

    October 6, 2008 at 10:33 am

    Hi Jaron, do you use original version or copied? coz my friend use pirated one and it doesn’t work but then my friend buy the original version, it just work well. Strange thing happened.

    Joe

  • Eddie Lotter

    October 6, 2008 at 1:10 pm

    There are several Adobe Technical Support Documents dealing with startup issues. Hopefully one of them will help you.

    Cheers
    Eddie

  • Jaron Downs

    October 6, 2008 at 8:08 pm

    my friend loaded it up on my computer. He didnt say where he got them from, but they were on discs. Anyways, i was thinking of reinstalling the thing over again from scratch, only to run into another problem. I go to deactivate the suite, and when i do so it says its unsuccessful. I have no idea how this can happen. Any help?

  • Eddie Lotter

    October 6, 2008 at 10:02 pm

    [Jaron Downs] “Any help?”

    Time for you to call Adobe Tech Support.

    Cheers
    Eddie

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