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DV Capture fails with DV Storm in a new PC – Canopus / Premiere Pro not working
Please help me with my problem.
Ever since moving my Canopus DV Storm Video Capture card to a new PC, I cannot get Premiere to recognize the camera. My camera is a Sony DCR-TRV900. I tried connecting via both the DV-In on both my breakout box and the DV-In on directly on the DV Storm, and either way, I can’t capture video. I tried in Premiere 6.0 on Windows 2000, with various drivers, and any attempt to use device control caused my system to crash. I tried to capture with Storm Video on Windows 2000 and could only get the audio. I upgraded to Premiere Pro 1.0 and Windows XP, with various combinations of drivers, and I am still getting no device control.
My current configuration:
Dell Dimension 8100 1.3 GHz P4 1GB RAM Windows XP (fully updated)
Canopus DVStorm SE
Adobe Premiere Pro 1.0
Canopus “Adobe Premiere Pro v1.x Plug-in v1.53”
Canopus “DV Driver”My current symptoms:
Windows XP reports it is seeing my DV Storm card fine.
When I try to set up my Premiere Pro device control, I have two options:
1) In “DV Device Capture” Mode I can try to set up my Sony DCR-TRV900, but the camera is never found — it always registers as “offline”. The red LED on my breakout box above my DV In port does not light up.
2) In “Canopus DV Device Capture” Mode, I do get the red LED to light up, but my capture window states Capture Device Offline”, and there is nothing I can do to control the camera.
My Windows Control Panel > Device Manager indicating my PC is not recognizing my camera properly. A “camera” shows up under “Other Devices” with a yellow question mark, and it says the “drivers for this device are not installed”.
Everything was working fine with my DV Storm / Camera / Premiere in an old system, so I don’t think it is a hardware issue. I think some combination of drivers and software are not working together in my new system.
Do you have any ideas what I can do to fix this? I have had an email in for technical support at Canopus for two weeks and they never even acknowledged it.
Thanks very much!
I cross-posted this on the Canopus forum. Apologies if this causes any inconvenience.
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7 Replies
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1. The Storm is NOT OHCI compliant.
2. The Canopus drivers for PremPro are notoriously lacking.
3. Canopus has discontinued the Storm and possibly support.Your best bet is to use OHCI compliant fire wire for capture and export.
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Like Harm says the DV Storm isn’t OHCI complient, which means a camcorder will not show up in the Device Manager as a Imaging Device when connected to the storm.
Do you have the Canopus presets showing up in Ppro when you start a project?
Have you tried to use Canopus’s DV Captuere vice Ppro Capture?
Another alternate is to use Scenanalyzer with OHCI as a capture device and capture to the Canopus coded.
Do you have analog output of the DVstorm for video preview on a external monitor? -
Yes as the guys have said… the Storm is over… now its time to clean up the mess.
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Hey everyone, thanks for your advice. You’re right. The bottom line is Canopus sucks. I’m really pissed I paid $1300 for that card and they don’t support it a few years later. I’m also pissed I spent so long trying to get the thing to work, when it was hopeless. They could release drivers to keep it working if they wanted to, but this appears to be strategic obsolescence. Or they could have at least responded to my email to technical support. I guess they think I’m going to upgrade to one of their newer cards. Hell no. I’m done with Canopus. Never again. I got a $15 firewire card and did what I needed to do. And if I ever buy another video capture card, it certainly won’t be from them.
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By the way, now that the average PC sold today has a 2GB+ dual core 64-bit CPU, what is the need for an expensive video capture card anyway? If I’m not editing for analog broadcast and I’m always capturing via 1394/Firewire, can’t I do everything I need to do without one? Isn’t my money better spent on a faster processor, more ram, and some fast hard drives?
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Absolutely correct.
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Well… in the part of the industry I work it is crucial to have a grade 1 external video monitor. This can be done with a monitor connected to a camera connected to the firewire card but that generally is only composite. I also need component or SDI monitoring at the least. … and then there are other formats than DV/HDV that need to be mastered… so there is a use for a capture/playback device; its just a pity that Canopus became ‘a closed shop’ solution. They use to have a motto “Just Edit” – I renamed it “Just ForgEdit”.
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