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External hard drive failure in premier pro 2.0
Hello
I am using a Compaq 9010 laptop which has a 3.0GB CPU, 768MB RAM and a 30GB HDD, Win XP Pro. I have an external USB2 160GB hard drive partioned into 2 80GB drives (in control panel / system / device manager / properties its called a “WDC WD16 00BB-00FTA0 USB DRIVE”) and it has a USB2 or DV connection to the laptop. I also have an external DVD Writer x 4.
I use a trial edition of Adobe Premier Pro 2.0 and have created a 3 min 32 sec movie downloaded off our DV Video Camera. It downloaded to the Ext 160GB HDD perfectly.
When I go to EXPORT / MOVIE to one of the partitions on the Ext 160GB HDD it will process for about 5 mins or 35MB then fail displaying a “write disk error” and the computer will lose its connection with the hard drive. Only rebooting the hard drive will re-establish the connection.
However I can copy huge multi GB files from the laptop to the Ext 160GB HDD using Windows Explorer without problem and can transfer files off the Ext 160GB HDD to other PCs and back again without problem.
The write fail error occurs both when the ext hdd is connected by DV or USB2.
I have done a chkdsk and defrehs on the Hello
I am using a Compaq 9010 laptop which has a 3.0GB CPU, 768MB RAM and a 30GB HDD, Win XP Pro. I have an external USB2 160GB hard drive partioned into 2 80GB drives (in control panel / system / device manager / properties its called a “WDC WD16 00BB-00FTA0 USB DRIVE”) and it has a USB2 or DV connection to the laptop. I also have an external DVD Writer x 4.
I use a trial edition of Adobe Premier Pro 2.0 and have created a 3 min 32 sec movie downloaded off our DV Video Camera. It downloaded to the Ext 160GB HDD perfectly.
When I go to EXPORT / MOVIE to one of the partitions on the Ext 160GB HDD it will process for about 5 mins or 35MB then fail displaying a “write disk error” and the computer will lose its connection with the hard drive. Only rebooting the hard drive will re-establish the connection.
However I can copy huge multi GB files from the laptop to the Ext 160GB HDD using Windows Explorer without problem and can transfer files off the Ext 160GB HDD to other PCs and back again without problem.
The write fail error occurs both when the ext hdd is connected by DV or USB2.
I have done a CHKDSK and DEFRAG on the Ext 160GB HDD and it says there is no problem. It’s about 15 months old and is inside a Laser brand external hard drive case which has worked fine before, until using Premier Pro 2.0.
I tried another external hard drive – in the same Laser case – but the 2nd drive is only 80GB and probably a different brand and I can export the movie to it without any problems. I export in format DV AVI.
I have updated the drivers on the hard drive, laptop and Premier pro 2.0 is a new download while I wait for our full copy to arrive.
Can anyone please help me to solve this annoying problem? Thank you.
Bruce
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2 Replies
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The actual error which just occured again during a defrag reads:
Windows
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Unfortunately there seem to be problems with some drives in this regard. I’ve never had a problem with Seagates, but I have two LaCie drives that are absolutely incurable, though I’ve never seen the problem when using a drive with USB2…only FW.
Microsoft (or someone…can’t recall) has a workaround that MAY help…Google “Delayed Write Failure” for details on device settings.
TimK,
Kolb Productions,
Creative Cow Host,
Author/Trainer
http://www.focalpress.com
http://www.classondemand.net
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