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Activity Forums Adobe Premiere Pro Export Problems (Pro 1.5) SERIOUS PROBLEM

  • Export Problems (Pro 1.5) SERIOUS PROBLEM

    Posted by Daniel on May 17, 2005 at 6:30 am

    When I go to export a movie (a rather long slide show of images) it will export for a bit then just quit. When I use media encoder it will give me the “Failed To Return Frame” Message. I have installed the Encoder 1.1 update and the XP fix as outlined by the KB article on adobe’s website.

    The Images vary in size, some under a mb, some around 3 to 5 mb files (5 and 8 megapixel camera shots). I used Premiere to adjust the pictures and on my other computer (Athlong XP 2000+, GeForce FX 5700, 1gb RAM) the sequences normally render fine. However, on the computer i’m currently using (P4 EE, Parhelia, 1gb RAM), it will not completely render. It will get about 5% (sometimes more) into the video then quit. When I examine the video it plays fine unti it gets to the last couple of pictures which is when they’ll show up as a solid green frame.

    The finaly video will be about 38 minutes long (actually only about 16 minutes is a slide show, the rest is actual video clips).

    What can I do to make it fully render the whole sequence and not give up on me?

    Creig Bryan replied 21 years ago 6 Members · 9 Replies
  • 9 Replies
  • David J

    May 17, 2005 at 9:49 am

    There have been lots of reports of issues like this when using many images on the Premiere Pro timeline. Unfortunately, it seems that the issue remains even with the latest updates. Memory management has been suggested as the underlying cause.

    The problem seems to affect several (maybe all) still image formats.

    The workaround that succeeds in many cases is to downsize the images to closer to project dimensions before import into Premiere, except where it is desired to use full resolution for zoom and pan.

  • Mike Velte

    May 17, 2005 at 11:32 am

    I think Pro has a 4,000 pixel limit on height or width resolution. 8 megapixels should be 6,400.
    Like David suggests, resize to about 1,200 x 900 bitmaps.

  • David J

    May 17, 2005 at 1:51 pm

    If you try to import an image that exceeds the limit set by the particular version of Premiere, you get an alert box and the import is not successful. The timeline problem follows successful import, so it is reasonable to suppose that image sizes are within the limits.

  • Creig Bryan

    May 17, 2005 at 3:17 pm

    Although Adobe says 4000 by 4000 is the absolute limit, memory problems have continued to plague some users who near this limit. This is the case with 1.0 and less so with 1.5. David J’s 1200 by 900 suggestion is a good, conservative limit-I’ve reached as far as 2000 by 2000, and sometimes go as high as 2300 by 2000.

    Steven G: If you’ve done any stills work since you upgraded to 1.5.1, have you run into the green/black image bug? I’m hoping Adobe’s revision for HD might have “allowed” them to revisit (read: fix) this troublesome anomaly.

    Keep Smiling

  • Steven L. gotz

    May 17, 2005 at 3:39 pm

    I have not done any montages since 1.5.1 came out. I have been too busy with my HDV camera. But I just dumped 330+ pics on a sequence, nested that sequence into another and added the pics back in, scaled down to fit and at 50% opacity. No problems seeing each and every one of them.

    So perhaps it was a fix that snuck in? I really don’t know for sure.

    Steven
    Adobe Premiere Pro 1.5 / After Effects 6.5 Pro https://www.stevengotz.com
    Learning Adobe Premiere Pro 1.5 https://www.lynda.com
    Contributing Writer, PeachPit Press, Visual QuickPro Guide, Premiere Pro 1.5

  • Creig Bryan

    May 17, 2005 at 4:59 pm

    What size were your images?

    Keep Smiling

  • Peter Corbett

    May 18, 2005 at 12:44 am

    There are memory-hogging issues with using PSD images in the timeline. Make sure you are using another format like hi-res JPEG, TIFF or Targa.

    Peter Corbett
    Powerhouse Productions
    Australia

  • Steven L. gotz

    May 18, 2005 at 4:50 am

    I am using almost all JPG with a few PSD thrown in for laughs. And the occasional BMP that happened to be in the directory for whatever reason. The sizes are 2048X1536 from my camera, and all over the map from the stills a buddy scanned in for me when I did his 10th Anniversary DVD.

    He used 2500X1733 a lot, and 3000X2016, and 2933X2050. Lots of different scans at different sizes.

    Steven
    Adobe Premiere Pro 1.5 / After Effects 6.5 Pro https://www.stevengotz.com
    Learning Adobe Premiere Pro 1.5 https://www.lynda.com
    Contributing Writer, PeachPit Press, Visual QuickPro Guide, Premiere Pro 1.5

  • Creig Bryan

    May 18, 2005 at 12:08 pm

    Steven:

    Thanks alot for that info. I’ve balked on 1.5.1, largely because I’ve no Z.
    But this might be the impetus I need. I’ve grown quite weary of downsizing my 2380 x 1704 images to 1200 x 960, just to avoid/sidestep the render bug.

    Thanks for the quick test. I know my mileage will probably vary.

    Keep Smiling

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