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Activity Forums Adobe After Effects After Effects crashing problem.

  • After Effects crashing problem.

    Posted by Djafar Golet on April 5, 2019 at 12:25 am

    How to solve After Effects crashing problem. I cant do anything because its always crashing not responding i cant even switch it off its blocks my laptop everything its not working. Any suggestions what to do?

    Walter Soyka replied 7 years, 1 month ago 2 Members · 3 Replies
  • 3 Replies
  • Walter Soyka

    April 5, 2019 at 1:06 am

    What are you doing when it crashes?

    What are your system specs? Any third-party plugins? Have you tried resetting your preferences?

    Walter Soyka
    Designer & Mad Scientist at Keen Live [link]
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    @keenlive   |   RenderBreak [blog]   |   Profile [LinkedIn]

  • Djafar Golet

    April 5, 2019 at 9:32 pm

    When it crashes i trying to restart it but still the same. My system specs is :

    Lenovo-PC

    Intel(R) Core (TM) i-34030U CPU @ 1.90 GHz 1.90

    GHz

    Installed RAM 4 GB

    64-bit Operating system, x64 – based processor

    No third party plugins

    What exactly do i have to reset in a preferences?

  • Walter Soyka

    April 6, 2019 at 4:09 am

    Your computer doesn’t meet the minimum specs for After Effects. The requirements call for 8 GB of RAM, and you have only 4 GB.

    You can try resetting your preferences by holding Ctrl+Alt+Shift while launching After Effects.

    Walter Soyka
    Designer & Mad Scientist at Keen Live [link]
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    @keenlive   |   RenderBreak [blog]   |   Profile [LinkedIn]

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