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3d element plugin error ” element has encountered an unrecoverable error “
Hi,
does anyone here work with the 3d element plugin
i keep getting the error message ” element has encountered an unrecoverable error ”
capture.jpg
i am searching every where but failed to fix it people say it’s a problem with the driver i have
NVIDIA GEFORCE GTX 970M
and i tried all versions of drivers available for my card on nvidia website
my laptop is acer predator 17 i have 32 GB ram and i7 inter 6th generation processor
i have after effects 2017
can any one help me here it’s essential for a project i am working on
if some one can help and need more info let me know please
thank you -
4 Replies
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Here’s some info from the Video Copilot support forum:
https://www.videocopilot.net/forum/viewtopic.php?f=42&t=125989
Joe Bourke
Owner/Creative Director
Bourke Media
http://www.bourkemedia.com -
if you recently updated your windows then just go back to the previous version and it will work, that what i figured out after reinstalling everything on my laptop several times in 3 days
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I’ve been getting many failures of late. Close the project that’s giving you trouble. Create a new project, create a new comp and solid, add a new version of Element. If it succeeds, close that project, close AE and then open the project you wanted to in the first place.
If it doesn’t succeed, close AE and start the process again with a new comp, solid and element. When you close this one you should be able to open the problem project.
I think there is a pref that gets corrupt. Starting from scratch writes a new one. -
Ive heard going into E3d preferences within element 3d..and clearing the cache can help. ..Also if you dont know you can save after effects while element 3d is crashing by right clicking on the Ae icon from the taskbar and choosing a previous project.
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Tried this once and element worked fine in a new comp, then tried to open the project that was having the error occur and I got the same message. Opened another new comp and tried adding element to the Solid but got this error message “After effects error: invalid filter ( 25 :: 3 )”
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