• Adobe Premiere Pro

  Adobe CC on Mac Monterey 12.2.1 not letting users sign out of Creative Cloud.

  Posted by vickie chandler on March 8, 2022 at 3:59 pm

  Looking for assistance to see if anyone else is having issues with CC locking on users. Mac’s are iMac Pro <font face=”inherit”>3 GHz 10-Core Intel Xeon W and imac Retina 5K 27, 2020 i9 machines. All are having an issue signing out previous users from creative cloud. All OS are up to date. All CC apps are up to date. </font>

  <font face=”inherit” style=”font-family: inherit; font-size: inherit;”>We have a mac lab with </font>multiple<font face=”inherit” style=”font-family: inherit; font-size: inherit;”> classes and multiple users. We can sign out of all browsers, gmail, chrome etc and last known user will still auto log in to cc. It doesn’t matter if PS, AE, PR or ME are used, all cc apps are keeping last user. Machines can be restarted and if you go directly to cc sign in after full </font>shutdown<font face=”inherit” style=”font-family: inherit; font-size: inherit;”> and start and it auto signs on to last user.</font>

  <font face=”inherit”>One forum suggested </font>deleting<font face=”inherit”> the </font>OOBE folder but that has not worked

  <font face=”inherit”>Is anyone else </font>experiencing<font face=”inherit”> this issue. All thoughts are appreciated.</font>

  vickie chandler replied 4 years, 6 months ago 1 Member · 1 Reply
• 1 Reply

• 

  vickie chandler

  March 8, 2022 at 4:07 pm

  Wow- The message in forum inserted a lot of errors/web info. Not sure why. I will try again.

  This is from a txt file:

  Looking for assistance to see if anyone else is having issues with CC locking on users. Mac’s are iMac Pro 3 GHz 10-Core Intel Xeon W and imac Retina 5K 27, 2020 i9 machines. All are having an issue signing out previous users from creative cloud. All OS are up to date. All CC apps are up to date.

  We have a mac lab with multiple classes and multiple users. We can sign out of all browsers, gmail, chrome etc and the last known user will still auto log in to cc. It doesn’t matter if PS, AE, PR or ME are used, all cc apps are keeping the last user. Machines can be restarted and if you go directly to cc sign in after full shutdown and start and it auto signs on to the last user.

  One forum suggested deleting the OOBE folder but that has not worked

  Is anyone else is experiencing this issue. All thoughts are appreciated.

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