• Adobe After Effects

  Non-stop “Out of Memory 23::40” message error

  Posted by Amanda Hom on May 23, 2021 at 3:39 am

  Hi All,

  I have checked the forum and found a few posts on there but none have solved the problem so I am trying again! (my specs are at the end of the message)

  I’m contsatly getting the “Out of Memory 23::40” message. It has become impossible for me to get any work done. I’m constantly purging the Media cache, I have designated 24 GB of RAM for after effects and 4 GB for the rest of the applications.

  I think this “lack” of memory is literally affecting everything I do, including my exports via media encoder. I have spend the entire day trying to export a project but constantly met with this issues, I have given up and really don’t know where else to look. Can anyone please tell me what this issue could be? Is it the project? My settings??My computer?? My graphics card?

  The project itself is around 1.30 mins but it has some footage (combination of .mp4 and .mov), I’m using a few templates that I purchased, so there is a little cocktail of different projects inside the project but almost sure this is not the issue. The issue is the memory. After purging, (constantly) it still tells me out of memory when I try to play it or export it. With all my projects, its almost certain that the Media encoder will not complete the export, I have to “Split” the exports in two and then piece them together in Premier. But at the moment, its the out of memory message I keep getting and then freezing and having to restart (have done it more than 20 times today). My laptop is fairly new, 6 months old.

  Here are my specs:

  Legion laptop

  Windows 10, Nvidia GEFORCE GTX 1650

  AMD/Radeon Graphics

  64-bit operating system, x64-based processor

  RAM: 32GB.

  My SSD is 900GB and have only used half of it , so plenty of space.

  After Effetcs 2020

  PLEASE HELP! Thank you

  Amanda Hom replied 5 years, 4 months ago 1 Member · 0 Replies
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