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Activity Forums Adobe After Effects After Effects can’t continue: sorry, After Effects has crashed

  • After Effects can’t continue: sorry, After Effects has crashed

    Posted by Josh Miller on January 2, 2006 at 9:33 am

    Hi,
    I started up AE today and double clicked ont the project window to import some stuff when I got this message:

    After Effects can’t continue: sorry, After Effects has crashed. See https://www.adobe.com/support/products/aftereffects.html for know issues. If you still can’t resolve the issue, please contant Adobe Technical Support (2).

    ( 0 :: 42)

    I’m running on a 3GHZ Pentium 4, 1 gig of RAM and Windows XP Home SP2.

    I tried all the things on the Adobe Help site: https://www.adobe.com/support/techdocs/324558.html but to no success. Does anyone have any other ideas? I’ve reinstalled it several times but I still get the problem.

    Thanks

    Josh M

    Mike Banda replied 14 years, 7 months ago 6 Members · 5 Replies
  • 5 Replies
  • Barend Onneweer

    January 2, 2006 at 1:06 pm

    Try deleting your preference files. Start-up AE with the CTRL or Shift key down (I always forget) and a dialog box will come up asking if you want to trash the preferences.

    Bar3nd

    Forum COWmunity leader for:
    ADOBE AFTER EFFECTS
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  • Tito Puente

    January 8, 2010 at 10:55 pm

    I think it might be the Quicktime installation, if you’ve been having problems starting quicktime, at the time you start After Effects it will throw you that message, I uninstalled quicktime and then my after started, of course it told me “Quicktime functions will be disabled because a compatible version of QuikTime could not be found”

    Now I have to fix the Quicktime problem but at least I know I don’t have to reinstall After Effects.

    I’m running Windows 7 x64

  • Leonardo Funes

    April 6, 2010 at 5:59 pm

    Im having THE SAME problem with Quicktime an AE CS4. Did you solve it? When hay starts AE it crashes but when I uninstall Quicktime it runs perfectly buy without Quicktime functions. Im driving me crazy, please help! Answer me if you can. Best! Leo.

  • Amin Rodriguez

    August 27, 2010 at 8:00 pm

    how you doing guys, i hope you have solved your problem,if not this is how i solve it most of the time…

    we all like fonts… alot.. sometimes we like it so much that we install every font we find kool, but after effects has a little bit of problem

    caching most of those kool fonts ( i have 3,037 ).

    what i did was booting my pc using HIREN’S BOOT CD in mini windows xp, download or if you have a backup of the basic xp fonts ( like me )

    go to your windows folder in c: and cut and move the font folder to other drive and replace it with the basic one, reboot and voila! it worked

    hope it helps. 😉

  • Mike Banda

    November 30, 2011 at 10:18 am

    After Effects can’t continue: sorry, After Effects has crashed (0:42)

    CRASH DATA
    <?xml version=”1.0″?>
    <!DOCTYPE crashreport SYSTEM “AdobeCrashReporter.dtd”>

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