• Adobe After Effects

  [AE] Preview is black

  Posted by Matt Matus on August 5, 2016 at 7:54 pm

  Hello.
  I have After Effects CS6. Everything was working fine, until now. I opened After Effects and the preview/composition window was whole black (see image). I don’t know why this happend, but I’m unable to create anything now.
  I tried restart, reinstall and also different files, but it hasn’t helped.

  

  Thanks for every help!

  Matt Matus replied 10 years ago 3 Members · 5 Replies
• 5 Replies

• 

  Michael Szalapski

  August 5, 2016 at 8:55 pm

  I can’t see your example image due to restrictions on the network where I work, but knowing your hardware and OS will be helpful regardless.

  Also, is CS6 updated to the latest? Should be 11.0.4.

  Also, what changed between it working and now? Did your OS update? Did you get a graphics card driver update? Etc.

  – The Great Szalam
  (The \’Great\’ stands for \’Not So Great, in fact, Extremely Humble\’)

  No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.
• 

  Matt Matus

  August 5, 2016 at 9:06 pm

  I’m running Windows 10, After Effects are updated to the latest version and I did nothing between it working before and not working now.
  That’s the reason, why it’s so strange. It happend so randomly.

  Thank you for soon response.
  If you have any ideas of how to fix this issue, please let me know. I would be really thankful.
• 

  Greg Gesch

  August 5, 2016 at 11:27 pm

  Hi. Your magnification view is set to 1.5%, could that be it?
• 

  Matt Matus

  August 6, 2016 at 11:01 am

  Hello.
  Sadly, no. Even if I set that to 100%, it’s the same.
• 

  Matt Matus

  August 6, 2016 at 1:19 pm

  Hello.
  I’m so happy now. I was able to solve this problem by reinstalling the After Effects again and setting up “Integrated Graphic” as “Prefered Graphic Processor” in Nvidia Settings. 🙂

  Thank you for all your help. I really appreciate that.

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