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Activity Forums AJA Video Systems Thanks AJA customer service – Hector

  • Thanks AJA customer service – Hector

    Posted by Chuck Pullen on March 14, 2012 at 3:09 pm

    One my studio clients had a Ki-Pro that wouldn’t power up. I contacted customer service and got a fast response from Hector. By the next day there was a new Ki-Pro on it’s way to me. No hassles, no deposits, they just shipped it. Thanks AJA, I’ve dealt with so many companies with horrible RMA service, you definitely are one of the best in the business!

    Chuck

    Rodrigo Allendes-fernandez replied 14 years, 1 month ago 2 Members · 1 Reply
  • 1 Reply
  • Rodrigo Allendes-fernandez

    March 23, 2012 at 12:17 am

    Yeap,

    I got a RMA response too. Ultra fast and quick!!

    These guys know their job, and they put in your shoes when you have to respond to a client too.

    Thanks a lot!

    Rodrigo Allendes-Fernandez
    Video Assist Operator

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