• AJA Video Systems

  Unable To Move Files From Drive

  Posted by Bob Duthaler on February 8, 2012 at 4:45 pm

  unable to copy files off the drive. There are four files, shot on different days (70, 71, 72 and 73). I can start to move 70 and 71 off the drive, but then it slows down after awhile. Drive sounds “grindey”. Files 72 attemps to download but nothing happens. 73 attemps, but the get this error: “can’t complete the operation because some of the data can’t be read or written (error code – 36). I cannot get the drive now to mount in the KiPro unit

  Gary Adcock replied 14 years, 3 months ago 2 Members · 1 Reply
• 1 Reply

• 

  Gary Adcock

  February 8, 2012 at 4:58 pm

  [Bob Duthaler] “unable to copy files off the drive. I can start… but then it slows down after awhile. Drive sounds “grindey”.”

  Bob, your issues all seem to have come from not reading the manual or being properly shown how to use this unit.

  That grinding sound would be a hardware failure. The drive was dropped while it was spinning- that is the only thing I have ever see that causes a grinding sound on a disc drive.

  ARE these the corrupt files from your shoot? < https://forums.creativecow.net/thread/269/1816 >

  You only get one chance to remove the data from a spinning disk, this does not work with SDD materials.

  Put the drive module in the Freezer for 1 hour- but no more than 90min.

  take the drive immedately out of the freezer, plug it into your computer and try to remove all of the files.

  If it does not work, the files will need to be retirived by a professional product or service.
  

  gary adcock
  Studio37

  Post and Production Workflow Consultant
  Production and Post Stereographer
  Chicago, IL

  https://blogs.creativecow.net/24640

  follow me on Twitter
  @garyadcock

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