• AJA Video Systems

  Ki Pro powering itself down

  Posted by Steve Culpepper on August 8, 2011 at 3:53 pm

  Not well versed with the ki pro yet and don’t have the manual on hand. Ki Pro will flash low battery then die while it is plugged in the wall. Where am I going wrong?

  Thanks!

  Rodrigo Allendes-fernandez replied 14 years, 10 months ago 4 Members · 5 Replies
• 5 Replies

• 

  Gary Adcock

  August 8, 2011 at 4:01 pm

  [Steve Culpepper] “Not well versed with the ki pro yet and don’t have the manual on hand. Ki Pro will flash low battery then die while it is plugged in the wall. Where am I going wrong?”

  if your unit is using the Aja AC adapter, you need to call tech support to have a new brick sent out as a replacement.

  if you are NOT using the Aja Power supply- chances are the unit you are using is not correctly rated for operation of the KiPro.

  gary adcock
  Studio37

  Post and Production Workflow Consultant
  Production and Post Stereographer
  Chicago, IL

  https://blogs.creativecow.net/24640
• 

  Rodrigo Allendes-fernandez

  August 8, 2011 at 4:30 pm

  You must test if your AJA ac adaptor is dropping out the 12v in constant and normal way. You must check you current wall outlet too (with a tester). In add, maybe your sine wave is not working properly; test your Ki Pro on another source or in other building.

  I’d have the same issue when I was plugged on a generator truck with a long extension. My diagnose was current tension loose. Since I work with batteries, the issue never come back.

  Best Regards.

  Rodrigo Allendes-Fernandez
  Video Assist Operator
• 

  Steve Eisen

  August 9, 2011 at 2:00 pm

  [Steve Culpepper] “don’t have the manual on hand”

  Never a good excuse. If you have internet access, you have access to the manual.
  https://www.aja.com/pdf/support/AJA_KiPro_manual_v2.0.pdf

  Steve Eisen
  Eisen Video Productions
  Vice President
  Chicago Final Cut Pro Users Group
• 

  Gary Adcock

  August 9, 2011 at 8:38 pm

  [Steve Eisen] “Never a good excuse. If you have internet access, you have access to the manual.
  https://www.aja.com/pdf/support/AJA_KiPro_manual_v2.0.pdf“

  Good point Steve,

  I keep all of my manuals on my Ipad

  gary adcock
  Studio37

  Post and Production Workflow Consultant
  Production and Post Stereographer
  Chicago, IL

  https://blogs.creativecow.net/24640
• 

  Rodrigo Allendes-fernandez

  August 9, 2011 at 9:58 pm

  I prefer get the manual on papper. Print as booklet and include it as a part of KiPro gear.

  Anyway, did you perform the suggested tests? Any conclussion?

  Best Regards

  Rodrigo Allendes-Fernandez
  Video Assist Operator

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