• AJA Video Systems

  AJA Customer service

  Posted by Jeff Mack on July 18, 2009 at 10:06 pm

  Just in case anyone is contemplating making a purchase from AJA and wonder how their customer service and technical support is:

  I have owned one of the first IOHD’s. Had a tech question the other day and was speaking to Jerry. Believe it or not, as I was plugging a FW 800 cable in, the connector broke while I was talking to him. He answered my tech question and issued me a RMA and in two days (ould of had it in one!) I had a brand new IOHD on my doorstep!

  Exemplary!! Can’t say enough!

  Jeff Mack

  Jeff Mack replied 16 years, 10 months ago 1 Member · 0 Replies
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