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Missing Pro Video Out – Help!
New install of Final Cut Studio updated FCP to 5.02. Dual 2.7, 6 Gig RAM. Tried 10.4.1 and 10.4.2 Tried Quicktime 7.02 and 7.01. Latest io drivers and firmware are installed.
Pro Video out missing. System sees io fine in System Profiler on firewire bus. ioControl panel sees io fine, and controls the io fine.
Tried all the usual stuff – view all frames – reset configuration in easy setup – nothing.
Any thoughts I would appreciate.
Thanks!
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5 Replies
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Make a clean install of everything 1. Os10.4.2, 2.FCP 5, 3. upgrade FCP5, 4. install io software (all of it) 5.repair HD permissions.
It should work.
All of it on a clean HD.
Rainer -
Thanks, tried your steps, didn’t work.
That was 2nd time around for a complete install from scratch,
The io is there and the system sees it. It is FCP that can’t find it.
I have tried it at every increment of every revision of the software, os, and quicktime, and it has not worked at any step in the process.
Removed my only PCI card (Firewire) and still the same problem.
Is there a recommended configuration from AJA? There are three Quicktimes in play here – 7.0, 7.01, 7.02. There are three OS revisions in play here – 10.4, 10.4.1, and 10.4.2. There are two revisions of FCP 5.01, 5.02.
I do like the FCP/AJA, but this is my second 24 hour +, software hardware nightmare in just over a month.
Must sleep a little now…
Plese help
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NOTE TO SELF:
ALWAYS RUN FCP ONCE FIRST BEFORE INSTALLING IO. IF I FORGET, I HAVE TO DO AN UNINSTALL OF IO, RUN FCP, INSTALL IO.
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Please excuse my stupid suggestions as I am only going to state the obvious. Installing the IO is very simple. I ASSUME that you installed the AJA drivers (try downloading the drivers from the http://www.aja.com website). Run the conflict checker (you are doing a clean install – I ASSUME that you don’t have any blackmagic or Cinewave drivers on your system). I ASSUME that you have gone to EASY SETUP and tried one of the easy AJA IO setups – I spoke with someone just yesterday that was doing a new install that chose 8 bit uncompressed, and DID NOT choose one of the AJA IO Easy Setups – you DID chosse an AJA IO Pro IO Easy setup – didn’t you ??? I ASSUME that you have a working firewire 400 port and cable. If all this stuff don’t work – find or buy or borrow a Firewire 400 drive, and use your existing cable and port to see if it sees the firewire 400 drive. If you are on a G5, try the Firewire port on the front of the G5 with the same cable (you are now saying -‘I don’t have a Firewire 400 drive – well find one to borrow for two minutes !). If all of these steps have failed, AJA will be more than happy to send you a replacement AJA IO box, but you must try the above simple steps.
Bob Zelin
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oops – stupid me – I responded to you before reading your SOLVED post – sorry. As usual – talking before listening –
bob Zelin
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