You are asking a question about XServe RAID, instead of AJA Kona products – you are on the wrong forum. You should ask on XSan forum.
This is the answer to your question –
1) Make sure you have at least ONE CAT 5 cable plugged between the MAC G5 and the Apple Xserve RAID in one of the 2 controller cards. If you are going into a Gig E switch, unplug it for now – unplug your internet. Just have one simple cable (not a cross cable) between the G5 ethernet port and one of the Xserve RAID ethernet ports.
2) now launch RAID Admin. Does it launch? or does it hang up? If it launches, and you see nothing, click on ADD SYSTEM. Does it allow you to do this (you will use the password “public”. ).
3) If this allows you to Add a system, click on it, on the list, and you will see it connect. If it never connects, tell me, and I will tell you how to proceed.
MOST IMPORTANT – if you have 14 drives in your system, you DO NOT need to reconfigure your array to RAID 0 to do uncompressed HD. The RAID 50 that you probably have now will work just fine. If you have 7 drives (or even worse 4 drives) at RAID 5, you will never be able to do a long project with the Xserve RAID with uncompressed HD.
So you might not have to go thru any of this, becuase your RAID 50 (with 14 drives) will work just fine for uncompressed HD.
Bob Zelin
ps – if you plug in the one simple ethernet cable, and you still can’t launch
RAID Admin, let me know, and I will tell you what to do next.