• AJA Video Systems

  Kona 2 driver/firmware update problems?

  Posted by Mike Raff on April 20, 2005 at 3:06 pm

  Anybody else have issues after installing the Kona 2 driver and firmware updates?

  I was working in Final yesterday and in the afternoon, I installed the updates.

  When I restarted the computer and launched Final Cut, I could no longer hear any audio–although it still shows up in FCP’s audio meters.

  Can’t find any audio controls in the Kona Control panel and all the places I looked in FCP all show Kona 2 as the source for audio.

  Any suggestions would be appreciated.

  Mike Raff
  Richmond, VA

  Mike Raff replied 21 years ago 3 Members · 4 Replies
• 4 Replies

• 

  Jared Picune

  April 20, 2005 at 4:46 pm

  I have not had any issues with the update, and I do have audio working perfectly.

  This is a stupid suggestion, but did you check your audio for the Kona in system preferences? Thats always the last place I look. Also the Kona control panel now has a scroll on its tabs, I am not sure if you meant that you couldn’t find the audio tab or not, but that might be why it is hiding. Just look for the <> on the sides.

  Jared
  Idea Spring Editing, Inc.
  Denver Final Cut Pro UG
• 

  Mike Raff

  April 21, 2005 at 3:15 pm

  Hi, Jared

  Thanks for the reply. And there are no stupid suggestions 🙂

  Yes, I did check the System Prefs and Kona is selected. I have explored the new scrolling control panel in the Kona 2 and don’t see anything that relates to audio output. And in Final Cut, the Audio/Video Settings have AJA Kona selected as the audio output.

  I am new to both Kona and FCP, but I’ve looked everywhere I can think of and everything seems correct.

  I have put in a call to AJA tech support. I have a feeling that my Kona 2 may have bitten the dust.

  Does the Kona 2 have come with any self-diagnostic test to isolate the problem?

  Again, thanks for your help.

  Mike Raff
  Richmond, VA
• 

  Clay Walker

  April 21, 2005 at 5:02 pm

  If I recall correctly from the previous update I ran, I had a similar problem.

  I believe the solution was the following – make sure you completely uninstall everything pertaining to the AJA drivers. Even after you run the uninstaller do a search and find any other components. Then re-run your new installer.

  I think this may help.
• 

  Mike Raff

  April 21, 2005 at 10:08 pm

  Thanks for the advice, Clay. I’ll keep it in mind for the next update.

  Finally heard back from Steve T. at AJA tech support today. He recommended trashing the FCP POA Cache pref.
  That did the trick! (Never would have found it on my own.)

  But I appreciate all the suggestions. I’m glad to know there are others out there willing to share their knowledge.

  Mike Raff
  Richmond, VA

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