• Storage & Archiving

  HP store open restoring problems

  Posted by Hadar Kre on October 5, 2014 at 2:11 pm

  I use HP Store Open for a while now and I have a lot of problems with the tape
  after backing up files on the cartrriage when I want to resstore someting from it I can’t load it
  the store open become not responding and it won’t load the tape
  I have one tape that works fine
  and all the others won’t do so

  I have to make them work cause I have no other backup

  I installed the new version of store open 2.2.1
  and I’m using windows server 2008 R2 x64

  when I run check on the tape I’m getting error:

  LTFS16000I Starting ltfsck, HP StoreOpen Standalone version 2.2.1, log level 2
  LTFS16088I Launched by “ltfsck TAPE0”
  LTFS16089I This binary is built for Windows
  LTFS16090I GCC version is 4.6.3
  LTFS17087I Kernel version: Windows
  LTFS17085I Plugin: Loading “ltotape_win” driver
  LTFS20013I Drive type is HP LTO5, serial number is HU1150L2EL
  LTFS17160I Maximum device block size is 524288
  LTFS16014I Checking LTFS file system on ‘TAPE0’
  LTFS11175E Cannot read ANSI label: expected 80 bytes, but received 0
  LTFS11170E Failed to read label (-1012) from partition 0
  LTFS11009E Cannot read volume: failed to read partition labels.
  LTFS16080E Cannot check volume (8)
  LTFS20076I Triggering drive diagnostic dump
  LTFS20096I Diagnostic dump complete

  Tim Jones replied 11 years, 7 months ago 3 Members · 4 Replies
• 4 Replies

• 

  Bob Zelin

  October 7, 2014 at 2:48 pm

  you have now realized what many people on this forum have gone thru. HP StorOpen is full of bugs, and is not reliable. This is why most of us use products from Tolis Group or Imagine Products (or others that are reliable).

  Bob Zelin

  Bob Zelin
  Rescue 1, Inc.
  bobzelin@icloud.com
• 

  Tim Jones

  October 7, 2014 at 11:02 pm

  Unfortunately, this appears to be an issue with the index partition on that tape. You might be able to force a deep scan recovery (can take many hours), but unless that works, you won’t be able to access the data on that tape.

  If I had a dollar …

  Tim
  —
  Tim Jones
  CTO – TOLIS Group, Inc.
  https://www.productionbackup.com
  BRU … because it’s the RESTORE that matters!
• 

  Hadar Kre

  October 8, 2014 at 10:04 pm

  I’ll try to do that
  but it doesn’t sound really hopeful

  is there another way to recover these tapes?

  or maybe to try and recover it from the server itself?
• 

  Tim Jones

  October 8, 2014 at 10:07 pm

  Unfortunately, once the Index partition is corrupted on an LTFS tape, it’s pretty much all over for the data contained on that tape.

  We’ve tried a number of options to try and rescue these types of failed LTFS tapes in our lab, but we’ve had no success to date.

  Tim
  —
  Tim Jones
  CTO – TOLIS Group, Inc.
  https://www.productionbackup.com
  BRU … because it’s the RESTORE that matters!

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