• Storage & Archiving

  Update Atto R380 problem

  Posted by Rainer Wirth on February 26, 2015 at 12:06 pm

  Hi folks,

  I run a Sonnet R800 Raid with a Atto R380 SAS card.
  Yestersay I wanted to do an update.
  I updated my driver first, then the Atto Config tool.
  After this update I got the message:
  “An unrecoverable error occured with Atto Notification Service.
  Can’t assign requested adress, contact Atto Tec support.”
  Does anybody know what happened?
  The Raid runs fine, I can open the config tool manually.
  This message appears always hen I switch on the computer.

  cheers

  Rainer

  factstory
  Rainer Wirth
  phone_0049-177-2156086
  Mac pro 8core
  Adobe,FCP,Avid
  several raid systems

  Philippe Muller replied 9 years, 5 months ago 2 Members · 3 Replies
• 3 Replies

• 

  Rainer Wirth

  February 27, 2015 at 11:43 am

  Problem solved,

  the Sonnet tech person spent around 1 hour on the phone with me.
  Great support – thank you Sonnet.

  cheers

  Rainer

  factstory
  Rainer Wirth
  phone_0049-177-2156086
  Mac pro 8core
  Adobe,FCP,Avid
  several raid systems
• 

  Rainer Wirth

  February 27, 2015 at 11:45 am

  Oh sorry,

  It was the ATTO tech support, who helped me – Thanks ATTO,

  cheers

  Rainer

  factstory
  Rainer Wirth
  phone_0049-177-2156086
  Mac pro 8core
  Adobe,FCP,Avid
  several raid systems
• 

  Philippe Muller

  December 5, 2016 at 10:16 pm

  So what was the solution of this problem ? I have the same one.
  Thank you

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