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  • what did I do wrong? RAID set degraded, and “split” to two

    Posted by Laco Gaal on September 30, 2013 at 5:01 pm

    Setup:
    Mac pro 4.1
    Areca 1680x
    Proavio EB8MS enclosure
    Toshiba DT01ACA300 drives.

    I had a working RAID 6 system.
    After a few weeks, it said one of the drives failed, but checked it, and it was working fine. So I put it back to the system, RAID was rebuilt, and everything was fine.

    Now I come home, and seen all these messages like “Device Removed”, “Device Inserted” “RaidSet Degraded”, and so on..
    So I checked the setup, and now the config page says that I have two RAID sets, both degraded/failed. I managed to get the 6 disk RAID online, so I could save the important data, but what’s now? How can I “merge” the two disks back to the original set?

    And more importantly: what can I do so I won’t encounter in this issue again?

    Event log: https://d.pr/i/t3Dt
    Raid set hierarchy: https://d.pr/i/lcON

    Thank you in advance.

    Ericbowen replied 12 years, 7 months ago 3 Members · 3 Replies
  • 3 Replies
  • Jon Schilling

    September 30, 2013 at 8:09 pm

    Laco,

    We had another customer with the same issue, with the same card whom we suggested contact Areca & they were able to work the issue through. I’ve consulted with our technicians here & they agree that would be your best bet. The Areca 1680 card you have is also quite old & that could be the issue.

    Jonathan Schilling
    Vertical Sales Manager
    Proavio Storage by Enhance Technology Inc.
    12221 Florence Ave.
    Santa Fe Springs, CA 90670
    Dir: 562-777-3498
    Main: 562-777-3488 X106
    Fax: 562-777-3499
    Email: jon@proavio.com

  • Laco Gaal

    September 30, 2013 at 8:20 pm

    Jon,

    thanks for the reply. I’ve tried to contact Areca support, but no answer until now.
    Even though the 1680 is an old card I think it should handle this one simple raid set just fine.

  • Ericbowen

    October 5, 2013 at 4:23 pm

    In order to fix this, the controller/raid management has to have the ability to import a foreign raid configuration like the LSI/Intel Raid controllers. If Areca has that option then you can import the configuration again. I would definitely contact them to see if that is an option with their raid management. If there is only 2 drives missing in the primary raid you can delete the 2nd raid and then rebuild 1 drive at a time into the Primary. However you have to hope that another drive doesn’t drop out during the rebuild if you do that until atleast 1 of the 2 drives is rebuilt. A safer way to do this would be to add a new drive as a Global spare and rebuild that first. Then delete the 2nd raid and rebuild another drive into the Raid 6. The 3rd drive becomes a spare in the future then once you find out which disk is failing.

    Eric-ADK
    Tech Manager
    support@adkvideoediting.com

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