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Activity Forums Storage & Archiving How to treat and how to clear disk errors?

  • How to treat and how to clear disk errors?

    Posted by Edwards Willeam on December 4, 2009 at 1:50 am

    Hi,

    I’m getting lot of clear disk error alerts on my storage.The alert says”non-zero error counters on the
    NMV”.will it going to be affect the drives and is their is production
    impact. any proactive things to recover these errors.please help to
    clear this errors.
    Cheers,
    Edwards

    Irrani Dam replied 16 years, 5 months ago 2 Members · 1 Reply
  • 1 Reply
  • Irrani Dam

    December 5, 2009 at 1:39 am

    Hi,

    Try the following solution it may work. You may be got an email
    notification from the appliance showing error
    counters on a given volume/disk.. Or maybe, you opened appliance’s
    inbox (NMC ‘show inbox’) and noticed the same.. Or maybe, you noticed
    non-zero error counters on the NMV (web GUI) volumes page, or simply
    executed
    ‘show volume [volume-name] status’ command. In all of those cases,
    please note the following:

    * If the volume is not in a FAULTED or UNAVAILABLE state, the errors
    are recoverable. In other words, ZFS has enough information to (a)
    notice the read/write/checksum error, and (b) circumvent it by
    presenting the user with the correct data.
    * Non-zero read, write, or checksum error counters may indicate that
    the corresponding device need to be replaced, sooner or later. If the
    device produces a fault two times in a row, say, in the period of two
    weeks – statistically, there is a much higher probability that it’ll
    produce another fault during the next week of operation, compared to
    a
    device that has never failed so far. This accumulating risk needs to
    be addressed.
    To clear the device from recoverable faults, use NMC ‘clear-errors’
    command.
    This brings another question, of how to find NMC commands if you do
    not remember them exactly. The answer is – easy. Simply run:
    nmc$ help keyword clear
    or
    nmc$ help keyword error
    The result in both of those cases will be (*):
    * setup volume [volume-name] clear-errors
    regards,

    Irrani

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