• Adobe Creative Cloud

  Can’t install AME version 8!

  Posted by Jim Bachalo on August 20, 2014 at 3:13 pm

  Using the latest version of Flash cc2014 to export a video.
  When exporting it gets to the end and then tells me I need to install AME version 8.

  I have version 7 installed.

  Fine.

  However the CC app updater tells me I have NO updates, and I even tried downloading the version 8 updater patch.

  But when I try and run it it says

  Update Failed
  This patch is not applicable to you.

  WTF!

  This shouldn’t be so convoluted.

  Can anyone help?

  You should follow me on Twitter here. My latest work

  Todd Kopriva replied 11 years, 9 months ago 2 Members · 1 Reply
• 1 Reply

• 

  Todd Kopriva

  August 20, 2014 at 3:49 pm

  You do not run an update to go from version 7 to version 8 of Adobe Media Encoder. You install a whole new application.

  Go to the Creative Cloud desktop application and install Adobe Media Encoder CC 014 (8.0) from there.

  BTW, AME is automatically installed with After Effects and Premiere Pro.

  ———————————————————————————————————
  Todd Kopriva, Adobe Systems Incorporated
  After Effects quality engineering
  After Effects team blog
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