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Compressor 4 Quick-cluster stopped working
Apologies for incorrect terminology but as of Friday I opened up Compressor 4 and was asked to turn on the shared services. I clicked “OK” and was then prompted fro my Admin password; again, I entered this and clicked “OK”.
When I dragged and dropped a file into the batch window and a setting I clicked “Submit” and I couldn’t find my virtual cluster on my MacPro. It’s gone.I click the “OK” for “This computer” and ‘Submit” and then walk away and wait.
On completion and when I quit, I’m asked to enter my admin password again!
Two things that may have contributed to this: Snowstorm in CT this last week caused the power to suddenly quit on me.
2) Bought a MacBookPro and installed FCPX and Compressor 4.That’s it. I remain, as always, temporarily puzzled and then momentarily ecstatic,
Lawrence
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3 Replies
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Lawrence, I’m having the exact same symptoms. The quickcluster disappeared and now I’m getting the admin password prompt. Did you have any luck fixing this? I’ve been on the line with Apple Pro Apps for some time now and they don’t really have much idea.
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Darren,
I saved the job and exited Compressor. (I would have trashed the whole set up but it would have been rather time consuming to recreate it again.)I opened up Compressor again – checked my AppleQmaster settings again – I literally checked/ unchecked a radio button. (In this case it was the first one “SHARE THIS COMPUTER”. Clicked “OK” and then re-encoded the job and my virtual cluster was back where it should be.
NOW; saying that, if I’ve been running my MBP at the same time with Compressor running, on the same network, and have clicked on “SUBMIT” and placed a check mark in the “CLUSTER: THIS COMPUTER, THIS COMPUTER PLUS”, I’m finding that I have to reset my virtual cluster on my MacPro (even after my MBP is turned off) when next I want to use it in the virtual Cluster mode.
This works for me, Darren and while it may not be terribly elegant, it’s something that I’ve resigned myself to when this happens.
I’ll try and put something together and post it here on the actual steps I take; should make it clearer.
Good luck,
Lawrence
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Lawrence,
Thanks for the reply. In my case it turned out that trashing the all preference files with the name ‘compressor’ in them fixed the issue (there were three of them). As soon as I did that, I was able to set up the Quickcluster and it worked fine. I had previously tried the Qmaster repair program, reinstalled Lion, , reinstalled Compressor 4, and trashed the Qmaster and Compressor folders in the Application Support folder. None of these steps solved what trashing those preference files did.
And by unchecking the “Include unmanaged services from other computers” button, the prompts for my admin password stopped.
So I must say, this particular phone call to Apple Support was a good one–it just took five tries to get to someone who was smart enough to figure it out.
Hope this maybe helps someone else!
compressor preference files are in: User/Library/Preferences. (com.apple.Compressor.plist, com.apple.Compressor.plist.lockfile, etc)
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