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Activity Forums Adobe After Effects after effects crash at startup

  • after effects crash at startup

    Posted by Matt Carl on September 29, 2008 at 3:39 pm

    I have a problem that whenever I attempt to launch After Effects it will go through part of it’s start up and then just gives me a crash message telling me to see adobe support. This happen when either I attempt to double click an existing project icon or just simply trying to launch AE alone. Have tried the regulat fixes (rebooting, ect…) but no luck. Please help!
    Running AE 6.5 on a Windows 2000 computer.

    Matt Carl replied 17 years, 7 months ago 2 Members · 2 Replies
  • 2 Replies
  • Richard Harrington

    October 1, 2008 at 1:04 am

    Remove 3rd party plugins and boot… the add back in a few at a time until isolated

    Richard M. Harrington, PMP

    Author: Photoshop for Video, Understanding Adobe Photoshop, and ATS:iWork

  • Matt Carl

    October 1, 2008 at 2:13 am

    I fixed this problem by trashing my preferences. during startup I held down alt-cntrl-shift .

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