• Creative Community Conversations

  Can not upgrade

  Posted by Wendell Davis on February 7, 2012 at 1:06 pm

  Anyone having a problem upgrading to 10.03? When I go to the store it says my FCP X was not purchased from the Apple store. It sure was. Called Apple just now but they are closed – to early here on the East Coast. Still editing in 7 but looking to change over now that we can import 7 timelines through 7toX.

  Thanks
  Wendell

  Wendell Davis replied 14 years, 6 months ago 2 Members · 2 Replies
• 2 Replies

• 

  Nick Ring

  February 7, 2012 at 3:06 pm

  Move your existing FCPX app (in the App folder) to the trash and then try the download again. To be safe, don’t empty the trash yet, but it should work fine.
• 

  Wendell Davis

  February 7, 2012 at 10:16 pm

  It is so wonderful to have brilliant people on this site. Worked like a charm. Not going to start using it full time, on the road for FEMA since September, but will when I get home.
  Thank you.
  Wendell

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