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License Not Found Error
When I go to launch Resolve I am getting a “License Not Found – Please check that you have a valid Resolve license dongle connected” The USB dongle is indeed connected, green light is on and I can see it in the system information page under the USB heading.
Not sure why I am getting this error.
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3 Replies
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Are you plugged into a USB hub? Is the hub powered? (Cheap hubs tend to be underpowered and run into trouble with multiple devices plugged in). Did you try plugging into a native port on the computer to rule out a bad dongle?
Warren Eig
O 310-470-0905email: warren@babyboompictures.com
website: https://www.babyboompictures.comREEL: https://www.babyboompictures.com/BabyBoomPictures/Reels.html
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Hi Warren – No Hub. Dongle is connected to the back of the Mac Pro directly. Now that my 2 hour file transfer is complete I will try restarting. Perhaps the dongle and the USB drive were not getting along?
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Could be a conflict. Best to try one device at a time and add until the problem happens again.
Warren Eig
O 310-470-0905email: warren@babyboompictures.com
website: https://www.babyboompictures.comREEL: https://www.babyboompictures.com/BabyBoomPictures/Reels.html
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