• DaVinci Resolve

  Viewer image unavailable

  Posted by Frank Wit on February 6, 2012 at 12:06 pm

  Hi All,

  This is my first post,I have been reading the forum for a while now and really enjoying the discussions.

  Today I ran into a problem…
  The image in the viewer disappeared suddenly in the color tab, checked all prefs to no avail.
  logging in to another account on the same machine does not show any problems… So I am pretty sure it is not the machine…
  so I guess it is the account I am working on..

  My question: is there a way to reset this account without losing all the powergrades I have created… or is there a way to copy the database file with all my project to a new account?

  Any help appreciated!

  thanks in advance!

  Macpro 5.1
  Davinci 8.2
  16 GB Memory
  Nvidia GTX580
  Decklink PCI-e
  HD link
  Dreamcolor

  Frank Wit replied 14 years, 3 months ago 2 Members · 2 Replies
• 2 Replies

• 

  Holger Hessinger

  February 6, 2012 at 2:47 pm

  Hi Frank,

  what do you mean by “The image in the viewer disappeared suddenly”.

  Maybe you activated the Highlight Button in the Qualify Tab in the secondaries window by accident. Without any qualification,
  it will turn the viewer window grey or black, depending on your Settings.

  Holger
• 

  Frank Wit

  February 6, 2012 at 2:59 pm

  Hi Holger, nothing whatsoever, just started Davinci and opened project that I closed last night…..

  The same project imported in the opened via XML in the guest account without problems, and the problem I had was there with every project I opened,

  However the machine is working again, after closing and opening Resolve a couple of times…

  after opening a couple of times the viewer came back to life showing illegal and strange colors in a playheads 2-up window.
  I waited for a couple of seconds , switched to the next clip and VOILA! back to life!.

  I am unable to repeat the problem , must have been a gremlin in the machine…

  Thanks for you quick response!

  Frank

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