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  • Adobe Illustrator

    Illustrator CS5 crashing when opening files on Snow Leopard..

    Posted by Sebastian Knight on February 11, 2011 at 1:30 pm

    I am attaching the crash file, I am on Snow Leopard 10.6.6, and every time I open a file Illustrator crashes. Can someone please tell me how to resolve the issue, Adobe has been unable to help me:

    Process: Adobe Illustrator [1271]
    Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier: com.adobe.illustrator
    Version: 399 (15.0.2)
    Code Type: X86 (Native)
    Parent Process: launchd [157]

    Date/Time: 2011-02-10 20:11:54.079 -0500
    OS Version: Mac OS X 10.6.6 (10J567)
    Report Version: 6

    Interval Since Last Report: 479611 sec
    Crashes Since Last Report: 7
    Per-App Interval Since Last Report: 38 sec
    Per-App Crashes Since Last Report: 1
    Anonymous UUID: 45CF1959-2BFA-46C2-8224-155FF94E0790

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c4434cb2
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 com.adobe.illustrator 0x001b7a7e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1681762
    1 MMXCore 0x24048904 SSE2_BilateralRect(unsigned char const*, unsigned char*, long, long, long, long, SimpleFilterData*) + 2074
    2 com.adobe.illustrator 0x003b1927 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String&, adobe::aws::gen::String&) + 399351
    3 ??? 0x329f0803 0 + 849283075

    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x933c8982 kevent + 10
    1 libSystem.B.dylib 0x933c909c _dispatch_mgr_invoke + 215
    2 libSystem.B.dylib 0x933c8559 _dispatch_queue_invoke + 163
    3 libSystem.B.dylib 0x933c82fe _dispatch_worker_thread2 + 240
    4 libSystem.B.dylib 0x933c7d81 _pthread_wqthread + 390
    5 libSystem.B.dylib 0x933c7bc6 start_wqthread + 30

    Thread 2:
    0 libSystem.B.dylib 0x933a20fa mach_msg_trap + 10
    1 libSystem.B.dylib 0x933a2867 mach_msg + 68
    2 com.unsanity.ape 0x1c644725 __ape_agent + 255
    3 libSystem.B.dylib 0x933cf85d _pthread_start + 345
    4 libSystem.B.dylib 0x933cf6e2 thread_start + 34

    Thread 3:
    0 libSystem.B.dylib 0x933a2142 semaphore_wait_signal_trap + 10
    1 libSystem.B.dylib 0x933cfcfc _pthread_cond_wait + 1089
    2 libSystem.B.dylib 0x9341846f pthread_cond_wait + 48
    3 com.adobe.amt.services 0x046bf126 AMTConditionLock::LockWhenCondition(int) + 46
    4 com.adobe.amt.services 0x046b7db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
    5 com.adobe.amt.services 0x046bf18c AMTThread::Worker(void*) + 24
    6 libSystem.B.dylib 0x933cf85d _pthread_start + 345
    7 libSystem.B.dylib 0x933cf6e2 thread_start + 34

    Thread 4:
    0 libSystem.B.dylib 0x933a215a semaphore_timedwait_signal_trap + 10
    1 libSystem.B.dylib 0x933cfce5 _pthread_cond_wait + 1066
    2 libSystem.B.dylib 0x933feac8 pthread_cond_timedwait_relative_np + 47
    3 …ple.CoreServices.CarbonCore 0x92a19ecd TSWaitOnConditionTimedRelative + 242
    4 …ple.CoreServices.CarbonCore 0x92a19c0b TSWaitOnSemaphoreCommon + 511
    5 …ple.CoreServices.CarbonCore 0x92a3de33 TimerThread + 97
    6 libSystem.B.dylib 0x933cf85d _pthread_start + 345
    7 libSystem.B.dylib 0x933cf6e2 thread_start + 34

    Thread 5:
    0 libSystem.B.dylib 0x933d00a6 __semwait_signal + 10
    1 libSystem.B.dylib 0x933cfd62 _pthread_cond_wait + 1191
    2 libSystem.B.dylib 0x933d19f8 pthread_cond_wait$UNIX2003 + 73
    3 …ple.CoreServices.CarbonCore 0x92a2e51e TSWaitOnCondition + 126
    4 …ple.CoreServices.CarbonCore 0x92a19ea5 TSWaitOnConditionTimedRelative + 202
    5 …ple.CoreServices.CarbonCore 0x92a15873 MPWaitOnQueue + 250
    6 AdobeACE 0x01682579 0x1648000 + 238969
    7 AdobeACE 0x01681f71 0x1648000 + 237425
    8 …ple.CoreServices.CarbonCore 0x929f985a PrivateMPEntryPoint + 68
    9 libSystem.B.dylib 0x933cf85d _pthread_start + 345
    10 libSystem.B.dylib 0x933cf6e2 thread_start + 34

    Thread 6:
    0 libSystem.B.dylib 0x933a2142 semaphore_wait_signal_trap + 10
    1 libSystem.B.dylib 0x933cfcfc _pthread_cond_wait + 1089
    2 libSystem.B.dylib 0x9341846f pthread_cond_wait + 48
    3 AdobeAGM 0x01abc59d AGMInitialize + 3243373
    4 AdobeAGM 0x01abd1ed AGMInitialize + 3246525
    5 AdobeAGM 0x01ac2de0 AGMInitialize + 3270064
    6 libSystem.B.dylib 0x933cf85d _pthread_start + 345
    7 libSystem.B.dylib 0x933cf6e2 thread_start + 34

    Thread 7:
    0 libSystem.B.dylib 0x933c7a12 __workq_kernreturn + 10
    1 libSystem.B.dylib 0x933c7fa8 _pthread_wqthread + 941
    2 libSystem.B.dylib 0x933c7bc6 start_wqthread + 30

    Thread 8:
    0 libSystem.B.dylib 0x933d00a6 __semwait_signal + 10
    1 libSystem.B.dylib 0x933fbee5 nanosleep$UNIX2003 + 188
    2 …trator.plugins.AISaveForWeb 0x22bec8bb ScObjects::Thread::sleep(unsigned int) + 59
    3 …trator.plugins.AISaveForWeb 0x22be7303 ScObjects::BridgeTalkThread::run() + 163
    4 …trator.plugins.AISaveForWeb 0x22bec9c8 ScObjects::Thread::go(void*) + 168
    5 libSystem.B.dylib 0x933cf85d _pthread_start + 345
    6 libSystem.B.dylib 0x933cf6e2 thread_start + 34

    Thread 9:
    0 libSystem.B.dylib 0x933a214e semaphore_timedwait_trap + 10
    1 …ple.CoreServices.CarbonCore 0x92a2bc42 MPWaitOnSemaphore + 125
    2 MultiProcessor Support 0x24144124 ThreadFunction(void*) + 78
    3 …ple.CoreServices.CarbonCore 0x929f985a PrivateMPEntryPoint + 68
    4 libSystem.B.dylib 0x933cf85d _pthread_start + 345
    5 libSystem.B.dylib 0x933cf6e2 thread_start + 34

    Thread 10:
    0 libSystem.B.dylib 0x933a2142 semaphore_wait_signal_trap + 10
    1 libSystem.B.dylib 0x933cfcfc _pthread_cond_wait + 1089
    2 libSystem.B.dylib 0x9341846f pthread_cond_wait + 48
    3 com.adobe.adobeswfl 0x2e5a01af APXGetHostAPI + 2599055
    4 com.adobe.adobeswfl 0x2e339b0f APXGetHostAPI + 82415
    5 com.adobe.adobeswfl 0x2e5a029c APXGetHostAPI + 2599292
    6 com.adobe.adobeswfl 0x2e5a0307 APXGetHostAPI + 2599399
    7 com.adobe.adobeswfl 0x2e5a0426 APXGetHostAPI + 2599686
    8 libSystem.B.dylib 0x933cf85d _pthread_start + 345
    9 libSystem.B.dylib 0x933cf6e2 thread_start + 34

    Thread 11:
    0 libSystem.B.dylib 0x933a2142 semaphore_wait_signal_trap + 10
    1 libSystem.B.dylib 0x933cfcfc _pthread_cond_wait + 1089
    2 libSystem.B.dylib 0x9341846f pthread_cond_wait + 48
    3 com.adobe.adobeswfl 0x2e5a01af APXGetHostAPI + 2599055
    4 com.adobe.adobeswfl 0x2e339b0f APXGetHostAPI + 82415
    5 com.adobe.adobeswfl 0x2e5a029c APXGetHostAPI + 2599292
    6 com.adobe.adobeswfl 0x2e5a0307 APXGetHostAPI + 2599399
    7 com.adobe.adobeswfl 0x2e5a0426 APXGetHostAPI + 2599686
    8 libSystem.B.dylib 0x933cf85d _pthread_start + 345
    9 libSystem.B.dylib 0x933cf6e2 thread_start + 34

    Thread 12:
    0 libSystem.B.dylib 0x933a20fa mach_msg_trap + 10
    1 libSystem.B.dylib 0x933a2867 mach_msg + 68
    2 com.apple.CoreFoundation 0x9073d37f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x9073c464 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x907423a4 CFRunLoopRun + 84
    5 com.joesoft.hal 0x25e73e8d listener(void*) + 61
    6 libSystem.B.dylib 0x933cf85d _pthread_start + 345
    7 libSystem.B.dylib 0x933cf6e2 thread_start + 34

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0xffffffd5 ebx: 0x00000250 ecx: 0xa03e84c0 edx: 0xffffffff
    edi: 0x00000006 esi: 0x086c5200 ebp: 0x002498fb esp: 0xbfffdae0
    ss: 0x0000001f efl: 0x00010286 eip: 0x001b7a7e cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0xc4434cb2

    Binary Images:
    0x1000 – 0x10ddfe7 +com.adobe.illustrator 399 (15.0.2) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    0x1409000 – 0x14d6fe7 +AdobeAXEDOMCore ??? (???) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
    0x1545000 – 0x1555fff com.apple.carbonframeworktemplate 1.0 (1.0) <52191201-4C2A-FC9B-06E4-0327B5203D7E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
    0x155a000 – 0x1575ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
    0x158f000 – 0x15d3fff +com.adobe.illustrator.aiport AIPort version 1.0 (1.0) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
    0x1636000 – 0x1636fff +SPBasic ??? (???) <574E14ED-6879-7536-E9A1-77F66D81FCBB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
    0x163a000 – 0x1640ffb +com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
    0x1648000 – 0x175dfff +AdobeACE ??? (???) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x1780000 – 0x1ca6fff +AdobeAGM ??? (???) <72363979-F9A0-0EA2-3E16-AB8D6EA0F12E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x1de7000 – 0x1e23fff +AdobeARE ??? (???) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
    0x1e2c000 – 0x1e52ff6 +AdobeAXE8SharedExpat ??? (???) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
    0x1e63000 – 0x1e7efff +AdobeBIB ??? (???) <5AA925B7-D30E-B230-1B81-7CB6E3B4F2DB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x1e88000 – 0x1ea9ff7 +AdobeBIBUtils ??? (???) <1B33B3A5-2460-EDE8-C54F-16C0335C613D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
    0x1eb5000 – 0x21a7ff7 +AdobeCoolType ??? (???) <90757246-5467-2606-4095-19B63B255F2F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x222f000 – 0x22c7fff +com.adobe.AdobeExtendScript ExtendScript 4.1.23 (4.1.23.7573) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
    0x2326000 – 0x2409fef +AdobePDFPort ??? (???) <26DE29E1-7799-DBE8-47AE-A95FEA7DE1EB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
    0x243e000 – 0x2a73feb +AdobePDFL ??? (???) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
    0x2b9f000 – 0x2c2cff7 +com.adobe.AdobeScCore ScCore 4.1.23 (4.1.23.7573) <6A15402A-09B2-B1F8-5ECC-D7871EC054C3> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
    0x2c71000 – 0x2d11fef +AdobeSVGExport ??? (???) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
    0x2d3b000 – 0x2fd9ff2 +AdobeSVGRE ??? (???) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
    0x30b2000 – 0x310aff7 +AdobeXMP ??? (???) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x3119000 – 0x31a5fef +AdobeXMPFiles ??? (???) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
    0x31dc000 – 0x32a9ff3 +libicui18n.dylib.36.0 36.0.0 (compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.dylib.36.0
    0x330c000 – 0x33e6fef +libicuuc.dylib.36.0 36.0.0 (compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
    0x3426000 – 0x3dd6fff +libicudata.dylib.36.0 36.0.0 (compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
    0x3dd9000 – 0x41b1ff7 +AdobeMPS ??? (???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
    0x42e0000 – 0x4346ffb +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
    0x4376000 – 0x4407ff7 +libicucnv.dylib.36.0 36.0.0 (compatibility 36.0.0) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0
    0x4426000 – 0x460cff7 +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
    0x469a000 – 0x4701fea +com.adobe.amt.services AMTServices 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) (3.0.0.64) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
    0x4740000 – 0x47bdfff +AdobeOwlCanvas ??? (???) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
    0x47d9000 – 0x4911fe7 +WRServices ??? (???) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
    0x4953000 – 0x4957ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
    0x495e000 – 0x49b1ffb +com.adobe.headlights.LogSessionFramework ??? (2.0.1.011) <4F2BFF03-01D2-A07D-E5E2-7F88D4C2DEC4> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
    0x49f9000 – 0x4a0bfff +com.adobe.pip ??? (5.0.0.2021) <5251926B-C2C0-282C-B3A9-94A9FEF0FCB8> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
    0x4a14000 – 0x5766feb +com.adobe.psl AdobePSL 12.0.0.11086 (12.0.0.11086) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
    0x5aa8000 – 0x5c25fef +com.adobe.dvacore.framework dvacore version 5.0.0 (5.0.0.0) <565B8F4B-EFEA-D847-91FE-17B8ED169DF2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
    0x5da0000 – 0x6090fef +com.adobe.dvaui.framework dvaui version 5.0.0 (5.0.0.0) <7E7F77B3-0CB3-8885-915E-EDACEE27500E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
    0x63b8000 – 0x66feff3 +com.adobe.dvaadameve.framework dvaadameve version 5.0.0 (5.0.0.0) <0E97C356-CEE3-9CA3-3C90-8196F560164E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
    0x6c0d000 – 0x6c1ffef +com.adobe.dvaai.framework dvaai version 5.0.0 (5.0.0.0) <2D9772CA-D866-6A7F-CF74-FD7F485350B2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
    0x6c30000 – 0x6c36fef +com.adobe.boost_date_time.framework boost_date_time version 5.0.0 (5.0.0.0) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
    0x6c47000 – 0x6c52ff3 +com.adobe.boost_filesystem.framework boost_filesystem version 5.0.0 (5.0.0.0) <604EA207-EEF2-AC6E-A8B1-26737E5AB0A7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesystem
    0x6c66000 – 0x6ce4fe2 +com.adobe.boost_regex.framework boost_regex version 5.0.0 (5.0.0.0) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
    0x6d48000 – 0x6d52fff +com.adobe.boost_signals.framework boost_signals version 5.0.0 (5.0.0.0) <08C988D8-10F3-66EF-AE15-B086AD240942> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
    0x6d65000 – 0x6d67ffb +com.adobe.boost_system.framework boost_system version 5.0.0 (5.0.0.0) <7ACBC8B3-0BEA-7B7B-04FF-95C6A93E3E7E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
    0x6d6e000 – 0x6d75ff2 +com.adobe.boost_threads.framework boost_threads version 5.0.0 (5.0.0.0) <4942ACFF-5944-0F7F-8481-49CAF902D15F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
    0x6d85000 – 0x6de3fe2 +com.adobe.boost_serialization.framework boost_serialization version 5.0.0 (5.0.0.0) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serialization
    0x6eba000 – 0x7059fe7 +com.adobe.owl AdobeOwl version 3.0.89 (3.0.89) <04CA525C-D4E0-DE62-BF07-D9EF6386AA58> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
    0x70c2000 – 0x712ffef +FileInfo ??? (???) <4A4C74F9-CA83-B174-F56D-F7671DC61389> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
    0x714a000 – 0x71fffe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) /usr/lib/libcrypto.0.9.7.dylib
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    David Cabestany replied 15 years, 6 months ago 3 Members · 4 Replies
  • 4 Replies

  • Les Nemeth

    February 11, 2011 at 5:16 pm

    Ah! Got it! The problem is on line 214. It should be 0xFF89 as opposed to 0xF989!

    (…sorry, just being sarcastic…)

  • David Cabestany

    February 12, 2011 at 6:04 am

    Have you tried booting your computer in single user mode and running an fsck scan?

  • Sebastian Knight

    February 12, 2011 at 1:50 pm

    David how do I do this, and what will it do for me?

    Thank You in advance for taking the time to read and reply to my Post.

    Sebastian

  • David Cabestany

    February 12, 2011 at 5:37 pm

    It will check your hard drive for possible issues pertaining system files that may or may not have gotten corrupted and are causing your computer to behave erratically, it fixes many errors, and yours certainly sound like a good candidate for this.

    Here’s the process:

    Restart your machine holding command S
    You will get a black screen with text popping in, no interface at all. This is known as the verbose mode. After the screen settles the last line you should read

    root#

    hit enter and type:

    fsck -f

    hit enter

    the computer will start running a series of checkups on your drive, it will try to repair any wrong files, if any and if possible.

    Depending on the issues encountered the process may take 2 minutes or 40 minutes, so be patient.

    When it’s done you should read something like:

    The volume appears to be ok.

    If anything was modified you will read ***FILE SYSTEM WAS MODIFIED***

    After that type:

    reboot

    hit enter.

    Your machine will boot normally, now you can try Illustrator again, but before launching hold the shift, alt and command keys, when a message asking to delete the preference files appears click yes.

    Hopefully everything should be working fine now.

    Good luck and let us know.

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