Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Adobe Photoshop PS7 won’t open

  • PS7 won’t open

    Posted by John Nelson on April 17, 2007 at 9:45 pm

    Not sure what’s going on but I can’t get it to open because it keeps trying to get some update and then locks up over an error. Have to ‘force quit’ to get out of it.

    Here’s what it sez:
    An error occurred while attempting to download a file from the Adobe Online Web Server
    The request was not understood by the server. HTTP #400 – Bad Request

    Then it tries to download files 1 of 2 which is AWEX Files.txt. From there it goes into a never-ending beach ball.

    Driving me nutz so any advice is appreciated.

    ps, Is there any command/preset/something that allows for hiding the program on a mac using [apple H]?

    Mike Gondek replied 19 years, 1 month ago 2 Members · 3 Replies
  • 3 Replies
  • Mike Gondek

    April 18, 2007 at 3:43 pm

    Try

    1) Run Disk Utility (or wahtever it is called nowadays in applications/utilities I believe – I don’t mac that much anymore) and repair permissions. Sounds like the OSX is not allowing you to write over files during the update process, and the UNIX style permisisons get corrupted often almsot always something gets fixed.

    2) reset your prefs by booting phothsop and immediately afterwards holding down Shift Ctrl option

    3) Once fixed, go under help and turn off auto updates, casues more problems than it fixes automatically, and you can always do this manually.

    4) Cutting down on coffee and some ginger tea will help the breath problem – just kidding 🙂

  • John Nelson

    April 19, 2007 at 4:00 pm

    Thanks Mike,

    It turned out to be the preferrences thing again. Should have guessed it but, sometimes, my senior moments occur more frequently more frequently than at other times. :}

  • Mike Gondek

    April 20, 2007 at 6:43 pm

    Glad to here it worked out. Though there are so many different photoshop solutions to problems, this one ranks at the top.

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy